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Balise Toyota

West Springfield, MA

Overview
Employees
Reviews
Vehicles
4.7
128 Reviews
Balise Toyota of Springfield is one of the dealerships that believes is providing a better experience at every touch point. No matter when or how you're interacting with our car dealership, we want you to come away with a memorable experience. Our beautiful Toyota facility is one of the key things that allows us to help customers feel like they're experiencing a better dealership experience. The main thing is really our people. Each and every one of the team members of the Balise Toyota staff truly loves cars, trucks, and Toyotas. We're a family of car lovers who want to connect people with the right car for them.
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1399 Riverdale Street

West Springfield, MA

01089

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Showing 128 reviews

April 03, 2026

Everyone at the dealership was super helpful and made the experience super simple, from your receptionist to your finance manager I had a wonderful experience! More

by Ian Neviaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sevelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny,
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April 01, 2026

I had an amazing experience at Balise! Everyone was extremely helpful and professional. Couldn’t ask for a better experience More

by Kaileemdawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon and manny
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March 28, 2026

Courteous and thorough service. Excellent managing of a family trying to move in to a new car. More

by mcoughlin222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald, Simon
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March 28, 2026

Everyone has been super helpful and made sure that we were able to get the car we needed More

by sarasilvernail96
Recommend Dealer
Yes
Employees Worked With
Simon, Jose B., Manny
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March 28, 2026

They were all very professional and friendly and very knowledgeable would recommend to other people More

by dawnp1030
Recommend Dealer
Yes
Employees Worked With
Simon, chris, genady
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March 27, 2026

Labi and Simon were great. Labi was so helpful through this process. Simon showed me through features of the car. I will definitely recommend Balise Toyota to friends. O More

by Jessica stark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Labi, Simon, Don L
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March 26, 2026

Everyone was great, including Donnell, Nick and Simon. We were treated well and they answered all of our questions. More

by mete17
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Halford, Nick, Donnell
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January 29, 2024

They never responded to me about my inquiry. Would not recommend this dealership if they cant even answer an email. More

by joecamp
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Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Giovanna Bacchiocchi
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November 08, 2023

They refuse to sell me a car because I’m from another state. I never heard of anything like that More

by josephrugman
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mathias
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September 27, 2023

Great customers service. And they listen your need and understanding people. I love my sperience there. Thank you More

by Ary
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry jean
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