Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Balise Subaru of Hadley

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,378 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
Contact Dealership
View Awards

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,378 reviews

November 26, 2022

Staff was excellent and friendly, worked with us on our problem. We didn’t realize it was going to take 3 hours to put new tires on car. More

by FOXY_ROXY2851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lamb
Report | Print
Nov 27, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

November 26, 2022

Service staff are all very friendly and knowledgeable. Appreciate that they keep track of upcoming service needs. I am confident that I am getting the best service at reasonable prices. Great place !!! More

by DERVINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Jeremy
Report | Print
Nov 27, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Steve Lewis Subaru, we look forward to having you as a valued customer for many years to come! Joe Clark General Manager

November 25, 2022

Great staff, got me right in, no waiting. Always friendly and courteous and knowledgeable. The Best!! More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Brandon, Jay, Jevon
Report | Print
Nov 25, 2022 -

Balise Subaru of Hadley responded

Todd, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Steve Lewis Subaru to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

November 23, 2022

They scheduled a convenient appointment, arranged for a loaner car. The cost was in our expected range. Service was completed on time. Overall a good experience. More

by DBOZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Manager
Report | Print
Nov 25, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

November 21, 2022

Everyone is so helpful and really accommodating. We come all the way from Wilbraham because we know that all the staff are honest and it’s nice to know that you can trust them when it comes to our c More

by BDINITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Terra Hondrogen
Report | Print
Nov 22, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

November 20, 2022

Todd Gerry was great! Very informative! He was very friendly and honest. Buying our new car was a great experience. More

by MIKE.WILLIAMS33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks
Report | Print
Nov 20, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

November 18, 2022

Staff was very willing to work with me to get me into my new car. More

by lowney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas, Jack Walczak
Report | Print
Nov 20, 2022 -

Balise Subaru of Hadley responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience! Joe Clark General Manager

November 16, 2022

Very satisfied with staff, very satisfying with service. See you soon for next necessary required service. More

by bdcurtin50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Nov 17, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

November 11, 2022

Always pleasant and thorough. Plus I got a toy for my dog, gratis! I think their fees are reasonable as well. More

by SHCRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse is tops. , Terra Hondrogen
Report | Print
Nov 13, 2022 -

Balise Subaru of Hadley responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

November 10, 2022

Todd Gerry was great and helpful as usual. This is the forth Subaru I have purchased from him. More

by howardkinder
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Todd Gerry
Report | Print
Nov 10, 2022 -

Balise Subaru of Hadley responded

Thank you, Howard, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

1
...
8
9
10
...
338