Back

Balise Subaru of Hadley

Hadley, MA

4.8
3,378 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
Contact Dealership

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,378 reviews

January 25, 2023

I don't know who Michael Teixeira is. I worked w Brian Kane. Brian was available for questions at any time. His follow up was good. He really knows the vehicles well. More

by margeryll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kane, Jack Walczak
Jan 26, 2023 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

January 23, 2023

Everyone was helpful and welcoming. Roger listened to what we were looking for in a vehicle and explained the options within the Subaru lines that would meet our needs. More

by BARBARA860
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Michael Teixeira, Roger Dugas, Jack Walczak
Jan 23, 2023 -

Balise Subaru of Hadley responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Barbara, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

January 18, 2023

Roger was helpful, professional, and forthcoming. He went through the technical and paperwork with us patiently. More

by kib431
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Roger Dugas
Jan 19, 2023 -

Balise Subaru of Hadley responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Roger and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

January 13, 2023

i just had an oil change and tire rotation. Jesse explained everything. goodl i am happy More

by hollowbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 15, 2023 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

January 13, 2023

I was very satisfied with the serve that I received. After having a new battery installed (not from Steve Lewis) the car would not start two days after the installation. I jumped the new battery, the c More

by KENPAQ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 15, 2023 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

January 13, 2023

Routine maintenance appointment, found some additional items that needed attention, but no surprises as that possibility had been noted at the previous visit, very clear communication, and everything was More

by mdmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Jan 15, 2023 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

January 10, 2023

My vehicle was seen months ago and the problem was not fixed so I had to bring it back. The service staff was very willing to work with me. Jesse Szewczyk was very accommodating and understanding. He was More

by SUZMROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 10, 2023 -

Balise Subaru of Hadley responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Clark General Manager

January 09, 2023

This is my second time buying a car from Tyler G and I couldn't be happier! Tyler is the best and I recommend him to anyone I know considering a Subaru! Tyler is friendly, kind, very knowledgeable, unde More

by Jama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Griswold, Terra Hondrogen
Jan 10, 2023 -

Balise Subaru of Hadley responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

January 06, 2023

Very helpful, talkative and nice. The dealership itself was clean and the workers were friendly. More

by ANCHORS88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Tyler Griswold
Jan 08, 2023 -

Balise Subaru of Hadley responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joe Clark General Manager

January 02, 2023

2nd Outback we have purchased from Steve Lewis, good service, so had all my service done at Steve Lewis since 2012. More

by Teddie33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had one check me in and another check in out, both were great.
Jan 03, 2023 -

Balise Subaru of Hadley responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

...
6
...