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Balise Subaru of Hadley

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,379 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,379 reviews

December 13, 2021

The service was efficient provided in a very friendly fashion.. The wait for the work to be completed was reasonable. More

by RAVAHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
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Dec 13, 2021 -

Balise Subaru of Hadley responded

We are very happy to hear Benny and Terra provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

December 13, 2021

Had a nice experience with Todd Gerry no pressure. I also feel I got a good price for my 2017 forester. More

by GSHMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Jack Walczak
Report | Print
Dec 13, 2021 -

Balise Subaru of Hadley responded

Congratulations on your new purhase! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

December 10, 2021

Fantastic service from attentive and knowledgeable staff. I prefer their system of not needing an appointment for routine service. More

by NKIRCHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
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Dec 10, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

December 10, 2021

I had a great experience. Seth was my salesman, and he was great. Informative, energetic, and honest. Ryan, the Sales Manager was very accomodating and extremely helpful. I could not be happier with my ex More

by BRANDONDESMARAIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Ryan Spahl, Jack Walczak, Seth Bourdeau
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Dec 11, 2021 -

Balise Subaru of Hadley responded

Brandon, Thank you for your business and this review. We're happy to hear Ryan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

December 09, 2021

I walked in without an appointment as I could not make my scheduled appointment last week. They did my service and was done within an hour. More

by HISERBILL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Dec 10, 2021 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

December 06, 2021

Service took longer than expected but I was given a satisfactory explanation for the delay. More

by WAWRIGH
Recommend Dealer
Yes
Employees Worked With
Joseph Boucher
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Dec 06, 2021 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

December 06, 2021

They did a god job. Very efficient and helpful. I get all my service there. Free coffee and water in the waiting room. More

by kafooster364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Dec 06, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Joe Clark General Manager

December 06, 2021

I've been going there for 15 years. The work is always excellent They don't do anything unneccessary. They explain everything. I'n particular, Will, a service manager, always has time for me. No one More

by SHPETNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, David Hanks, Benny Cruz, Terra Hondrogen
Report | Print
Dec 06, 2021 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad to hear that you have enjoyed your service experiences with Will and our team. We do hope to see you again! Joe Clark General Manager

December 06, 2021

Rich, Aaron, and Jack were very thorough, thoughtful, and helpful to us as we went through the process of purchasing a very special 2019 Subaru Outback. Each of them were friendly and happy to help us. A ver More

by 2busybees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono, Jack Walczak, Aaron Chick
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Dec 06, 2021 -

Balise Subaru of Hadley responded

Congratulations on the purchase of your Subaru Outback! Thank you for taking the time to share your five-star feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

December 04, 2021

I find buying a new car somewhat nerve wracking, but Todd, with whom I've done business many times before, is calming and knowledgeable, attentive but not high pressure, the main reason I stay with Stev More

by JQUINN3299
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks, Michael Teixeira, Seth Bourdeau
Report | Print
Dec 05, 2021 -

Balise Subaru of Hadley responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Todd was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

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