Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,379 reviews
Verified Customer
December 20, 2021
I paid in advance and was not told that there would be an additonal fee for labor. I did not appriciate that. On another note, I loved the shuttle and the driver who could not have been nicer who brought me additonal fee for labor. I did not appriciate that. On another note, I loved the shuttle and the driver who could not have been nicer who brought me to whole foods. More
by SHAPPYLOX
Employees Worked With
Benny Cruz, Terra Hondrogen
December 18, 2021
Wonderful service each time we go! We own four Subarus and wouldn’t go any where else for purchase or service! Jessie, Benny, Brandon, Taryn all wonderful in the service department. and wouldn’t go any where else for purchase or service! Jessie, Benny, Brandon, Taryn all wonderful in the service department. More
by H.CUNNINGHAM40
Employees Worked With
Todd Gerry, Tyler Griswold, Benny Cruz, Terra Hondrogen, Joseph Boucher
December 17, 2021
Excellent service, Scott explained everything inside and out. Also, very patient with all our questions as this was our 1st Subaru. Very impressed by our whole experience. Great place !!! out. Also, very patient with all our questions as this was our 1st Subaru. Very impressed by our whole experience. Great place !!! More
by MARYFICKETT
Employees Worked With
David Hanks, Michael Teixeira, Scott Lunt
December 17, 2021
Vincent Zanetti was great. He quickly found and got us just the Impreza we were hoping for. This is the third Subaru in our fleet from Steve Lewis. We love these cars! just the Impreza we were hoping for. This is the third Subaru in our fleet from Steve Lewis. We love these cars! More
by jdniedzielski
Employees Worked With
David Hanks, Michael Teixeira, Rich Grono, Vincent Zanetti
December 15, 2021
Tyler Griswold was awesome. Seriously, one of the top car buying experiences possible. No hard sell, pleasant, informative. One in a million. Definitely would recommend him buying experiences possible. No hard sell, pleasant, informative. One in a million. Definitely would recommend him More
by griff39
Employees Worked With
David Hanks, Michael Teixeira, Tyler Griswold
December 15, 2021
The Belt replacement went well but the Rear Gate Stays were not done because the correct parts were not in stock. So I have to wait a month for another appointment. I hope the right parts will be in t were not done because the correct parts were not in stock. So I have to wait a month for another appointment. I hope the right parts will be in this time. More
by CRC32
Employees Worked With
Benny Cruz
December 13, 2021
Service was performed per quote. Provided with no cost loaner/ rental car. All personnel were professional, prompt, courteous and communicative. loaner/ rental car. All personnel were professional, prompt, courteous and communicative. More
by Smokey SJB
Employees Worked With
Jesse Szewczyk
