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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
January 15, 2022
I am an oldster and have had cars since 1958. My wife and I started buying Subarus in 1988 and we have been unfailing pleased and impressed with both sales and service at Steve Lewis Subaru. This is the and I started buying Subarus in 1988 and we have been unfailing pleased and impressed with both sales and service at Steve Lewis Subaru. This is the very best dealership I have encountered. More
by draybeck
Verified CustomerEmployees Worked With
Benny Cruz, Terra Hondrogen
January 12, 2022
New rear twilight finally in stock, made an appointment to have it replaced. Waited for the change out, took about 2 hours, service rep let me know the progress. No water or moisture in new lens. Will to have it replaced. Waited for the change out, took about 2 hours, service rep let me know the progress. No water or moisture in new lens. Will be back for our 6 month or 6,000 mile service. More
by Teddie33
Employees Worked With
Benny Cruz
January 12, 2022
As usual, I received excellent service done in a timely manner. My service representative was extremely helpful, responsive, and informative. I recommend Steve Lewis Subaru service and sales very highly. manner. My service representative was extremely helpful, responsive, and informative. I recommend Steve Lewis Subaru service and sales very highly. I have had superb service from them for years now, with four subarus. More
by lpareles
Employees Worked With
Brandon Axton, Benny Cruz
January 12, 2022
Appointment was on time. Courteous, friendly and efficient service. It was a long service so I appreciated the comfortable and quiet waiting area (no TV). efficient service. It was a long service so I appreciated the comfortable and quiet waiting area (no TV). More
by BRUCEBIAGI
Employees Worked With
Benny Cruz
January 11, 2022
I used walk-in service. Great service dept at Steve Lewis. Friendly and efficient. Waited in pleasant area - free coffee - short wait. All-in-all, a good experience. I've had my car(s) serviced since Lewis. Friendly and efficient. Waited in pleasant area - free coffee - short wait. All-in-all, a good experience. I've had my car(s) serviced since I purchased them here (previously owned) and appreciate the good and efficient service. More
by THOWELLS14
Employees Worked With
Manuel DeJesus
January 10, 2022
Steve Lewis Subaru provides excellent service, but schedule WAY in advance because they are booked a month ahead. I don’t trust my vehicle service to anyone else. schedule WAY in advance because they are booked a month ahead. I don’t trust my vehicle service to anyone else. More
by DHENSON5
Employees Worked With
Brandon
