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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
Verified Customer
February 08, 2022
Every time I go to have my car serviced the staff are amazing. Everyone from the shuttle drivers, the service team and the lady who checks me out. I must say that Jessie is by far an outstanding employee amazing. Everyone from the shuttle drivers, the service team and the lady who checks me out. I must say that Jessie is by far an outstanding employee in the service department. The routine service on my car is always correct and the repair team makes recommendations when appropriate. Im very pleased to have a dealership that not only takes care of my car but the customer experience too. Thank you More
by LISACLAIRE
Employees Worked With
Jessie: 6 stars
February 07, 2022
I've purchased three cars from this dealer over the years. I have always been pleased with the process, but an important part of what keeps me coming back is the excellent service department: always co years. I have always been pleased with the process, but an important part of what keeps me coming back is the excellent service department: always courteous and helpful, with first-rate work. More
by JCH
Employees Worked With
Jesse Szewczyk
February 07, 2022
Brain Kane was very knowledgeable and patient with us for about 4 hours while we flip-flopped over weather to buy or lease, trade in or purchase a used car. He sincerely wanted to make us happy and we are v about 4 hours while we flip-flopped over weather to buy or lease, trade in or purchase a used car. He sincerely wanted to make us happy and we are very pleased with our final decision. More
by SMOLOWITZJU
Employees Worked With
David Hanks
February 07, 2022
Wonderful experience with the sales department. Buying a new car was easy and whole process was explained along the way. Left very comfortable! new car was easy and whole process was explained along the way. Left very comfortable! More
by K8
Employees Worked With
Joe Clark, Michael Teixeira, Tyler Griswold, Ryan Spahl
February 03, 2022
Great service took care of my oil change covered everything for my 84000 mile checkup pointed out service I will need in my next appointment everything for my 84000 mile checkup pointed out service I will need in my next appointment More
by bilodeaur
Employees Worked With
Benny Cruz, Terra Hondrogen
February 03, 2022
Steve Lewis Subaru gets my most enthusiastic recommendation. Both the sales and service departments are top-notch and I feel genuinely cared for every time I call or visit. Over the years I've b recommendation. Both the sales and service departments are top-notch and I feel genuinely cared for every time I call or visit. Over the years I've become more and more confident that I consistently receive the best advice and service, and the peace of mind they give me is priceless. We will never buy a car elsewhere, nor will we go anywhere else for service on our cars. More
by MRSBROOKEHOPKINS
Employees Worked With
Jesse Szewczyk, Michael Teixeira, Jack Walczak, Vincent Zanetti, Jason Bastia
