
Balise Subaru of Hadley
Hadley, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Seth went above and beyond coming to my house to get paperwork signed to make the deal smooth. The service department was great and it was a easy enjoyable experience! I would recommend this dealership paperwork signed to make the deal smooth. The service department was great and it was a easy enjoyable experience! I would recommend this dealership to anyone in the market for a new or used Subaru. More
Subaru says to change transmission oil if the vehicle is used for towing. Steve Lewis Subaru would not change the transmission oil stating updated guidance from Subaru. 13000 miles after the warranty expir used for towing. Steve Lewis Subaru would not change the transmission oil stating updated guidance from Subaru. 13000 miles after the warranty expired the transmission needs replacing. This car is on its second engine and the new one burns more oil than the one it replaced. I did not get good advise from Steve Lewis Subaru concerning the transmission. I'm not sure if Steve Lewis Subaru installed the new engine correctly or not but its worse than the original. And it took six weeks to get done. Subaru has failed our family. They failed to provide us with the long lasting dependable car they advertised to us. I will never buy another Subaru again and I discourage everyone who is thinking about buying one. Subaru built a xxx car and my family is paying a very expensive price. Two bad engines + one bad transmission = unplanned hardship an a family that cant afford it. Thanks Subaru!! More
Fantastic service! I dealt with Brian Kane and he took a lot of time showing me every aspect of the Crosstrek, which was not a service I received at any other dealershi I dealt with Brian Kane and he took a lot of time showing me every aspect of the Crosstrek, which was not a service I received at any other dealership. The process was easy and straightforward. I would absolutely deal with Steve Lewis Subaru in the future. More
The staff at Steve Lewis are always so friendly, knowledgeable, patient and helpful!! The time goes very quickly in the customer lounge which is always clean, has great selections at the snack & bev knowledgeable, patient and helpful!! The time goes very quickly in the customer lounge which is always clean, has great selections at the snack & beverage area and is comfortable More
Very easy place to negotiate and get a deal done. ..pretty straight forward and accommodating to the customer. Salesmen Rich Grono was excellent.. Best place in the area to purchase a Subaru, hands ..pretty straight forward and accommodating to the customer. Salesmen Rich Grono was excellent.. Best place in the area to purchase a Subaru, hands down. More
All work was done with addition of extra brake job that was discovered to be needed by the end of the work day and I was provided a great loaner to use. They even washed my car! was discovered to be needed by the end of the work day and I was provided a great loaner to use. They even washed my car! More
Everyone at Steve Lewis was extraordinarily helpful through the buying process. I’ve never had such a pleasant experience at a dealership. They treated me with respect, listened to my likes and dislike through the buying process. I’ve never had such a pleasant experience at a dealership. They treated me with respect, listened to my likes and dislikes, and we’re patient throughout my many questions. More