Balise Subaru of Hadley

Busy, friendly staff, clean and modern space, nice amenities (waiting area, beverages). Good hours to accommodate amenities (waiting area, beverages). Good hours to accommodate More

Steve Lewis Subaru Service Crew, and their front desk, do an excellent job of making repairs understandable and making the customer feel that their concerns are being addressed as cost effectively and timely an excellent job of making repairs understandable and making the customer feel that their concerns are being addressed as cost effectively and timely as possible. More

They were quick and thorough about installing the new part for my car. I had waited at a local cafe while my vehicle was serviced, and when it was done, a tech came to pick me up. They were able to advis part for my car. I had waited at a local cafe while my vehicle was serviced, and when it was done, a tech came to pick me up. They were able to advise me on future maintenance of my car. All in all, very happy with the quality and courtesy of the service here! More

I have been buying cars and having them serviced here since 2003. All was great until my last visit-4 tires were placed 3 months ago-one of them developed a bubble-they told me I would have to pay the m since 2003. All was great until my last visit-4 tires were placed 3 months ago-one of them developed a bubble-they told me I would have to pay the m (Steve Lewis Subaru) up front and then call the tire co myself for warranty-we called the tire place-they said that's unheard of-the dealer should be calling-they won't even speak to us since Steve Lewis bought the tire and installed it from them-not us! This is from the tire company themselves. We are left high and dry. My husband spoke to a third person at the dealership. Let's see if he can help. In my 50s and never have I had to deal with a warranty issue on my own-ALWAYS done by the dealer/retailer!!I have bought 2 cars here and was about to buy my third-had put in a reservation that I will be cancelling. This is poor customer service. More

Everyone is always friendly and helpful. Jesse is the best! I'm happy I bought my car here and continue to get it serviced as well. Jesse is the best! I'm happy I bought my car here and continue to get it serviced as well. More

Excellent service and attention to detail Best place to buy a car and service it! buy a car and service it! More

Every time I go I get great service from very good people that’s why I keep going back that’s why I keep going back More

Outstanding customer service every time! We showed up for an oil change and they were able to take our car immediately. Benny is always friendly and professional, and the whole team works to We showed up for an oil change and they were able to take our car immediately. Benny is always friendly and professional, and the whole team works together to provide top notch service every time. More

I recently purchased my fourth Subaru. A 2021 Crosstrek. Brian Kane was my sales person and he was friendly, knowledgeable, and courteous. I had been bringing my previous Crosstrek to Ste A 2021 Crosstrek. Brian Kane was my sales person and he was friendly, knowledgeable, and courteous. I had been bringing my previous Crosstrek to Steve Lewis for service even though I bought it at a different dealership. I would not consider any other Subaru dealer in this area. Steve Lewis is the best in sales and service. More

Roger was great, the finance man was also great and not pushy, which was nice. pushy, which was nice. More