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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
Verified Customer
March 20, 2022
Steve Lewis is a wonderful place to buy a car. Todd (my salesman) was great! Overall the whole experience was painless, friendly, and efficient. So far loving my new ride! Will definitely recommen Todd (my salesman) was great! Overall the whole experience was painless, friendly, and efficient. So far loving my new ride! Will definitely recommend to family and friends! More
by cformans
Employees Worked With
Todd Gerry, David Hanks, Michael Teixeira
March 19, 2022
Steve Lewis Subaru has always been a worry-free experience for me. This goes for purchasing my 2014 Forester and having it serviced exclusively at this dealership. My questions are always answere experience for me. This goes for purchasing my 2014 Forester and having it serviced exclusively at this dealership. My questions are always answered thoroughly and I've never felt pressured during the purchase and/or service appointments to buy more features or services than I really need. The staff is low key and honest and these are all reasons why I drive to Hadley for anything to do with my Forester. If someone asks me about my car (and it happens often), I tell them that I've owned two Foresters so far and I will continue to own a Subaru and return to Steve Lewis for purchase and maintenance. Steve Lewis Subaru is a very good choice for women who are buying or servicing a car. I have never had anyone speak to me in a condescending manner at all. On a lighter note, the waiting room is clean and comfortable and sometimes provides the most peaceful moments I have in my day. Great job everyone! More
by ajamom
Employees Worked With
Terra Hondrogen
March 19, 2022
Excellent attention by a congenial team. No high-pressure sales technics. This dealership has high grades for attention to detail and support service for vehicles they sell. Remains to be se No high-pressure sales technics. This dealership has high grades for attention to detail and support service for vehicles they sell. Remains to be seen for this customer. However, likely more expensive than it should have been. More
by KTARLOW
Employees Worked With
Michael Teixeira, Tyler Griswold, Jack Walczak, Aaron Chick
March 19, 2022
The sales department is outstanding. Everything was explained to me in detail and everyone was so helpful. Great vehicle and financial support. Everything was explained to me in detail and everyone was so helpful. Great vehicle and financial support. More
by pleiku717
Employees Worked With
David Hanks, Michael Teixeira, Jason Bastia, Tyler Dubay-Martin
March 17, 2022
Went in for an oil change and brake check up. Got price but couldn't verify work as tech already pulled car out and in lot. No one got back and ended up leaving w no final decision due to extend Got price but couldn't verify work as tech already pulled car out and in lot. No one got back and ended up leaving w no final decision due to extend wait. Had brakes done at another location. Don't remember Service tech name and unable to finish so ill put in Benny Just to finish. More
by GAVEIII
Employees Worked With
Benny Cruz
March 17, 2022
Always does a great job on maintaining my Legacy. I never have to wait more than an hour for my oil change and tire rotation. The representative always keeps me updated via text. Very reasonable pric I never have to wait more than an hour for my oil change and tire rotation. The representative always keeps me updated via text. Very reasonable prices! More
by Susan
Employees Worked With
Benny Cruz, Terra Hondrogen
