Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Balise Subaru of Hadley

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,379 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
Contact Dealership
View Awards

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,379 reviews

April 05, 2022

Great Customer Service. Good work done in a Timely fashion. Friendly and Concerned. Nice people. More

by ebonyhill1420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Apr 05, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

April 05, 2022

Very helpful, great communication, kind and patient staff. Would absolutely shop here again. Great place! More

by NATHANGSHORETTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono, Jack Walczak
Report | Print
Apr 05, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

April 04, 2022

The service in the service department is excellent and the employees are very friendly and make my drive there worth it! More

by SRHSHEEHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 05, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 04, 2022

Fast excellent really up to my expectations love this place go Subaru Steve Lewis, ya More

by jharlow0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bourdeau
Report | Print
Apr 05, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 02, 2022

When I was told that the service I needed was longer than I expected, they quickly offered me a loaner for the day. And they explained the need for some additional brake work to get my permission, which I ap More

by TRE625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk 5 stars
Report | Print
Apr 04, 2022 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

April 02, 2022

Steve Lewis subaru offers great service. Jesse was a very helpful service advisor. Thank you More

by daltonjsmith2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Apr 04, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Dalton, and we look forward to working with you again. Joe Clark General Manager

April 01, 2022

They were very polite and a nice building but when I went to pick up my car it wasn’t detailed perfectly. More

by STARRLAFLEUR5290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Aaron Chick
Report | Print
Apr 04, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to submit a review. We are so glad we could assist you. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to contact me at your convenience. Joe Clark General Manager

March 31, 2022

Steven Lewis Subaru provide excellent oil change service. I like that one can come in for oil change without an appointment! More

by daudahandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 01, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

March 29, 2022

Just ordered a new forester with Brian Ford. He was very patient and never pushy. Took a great amount of time with us. Jesse in service department is excellent. He is one of the main reasons we More

by ERIKSON1608
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ford five stars
Report | Print
Mar 29, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

March 28, 2022

The service department took my car in right on time and got the work done promptly. The staff is friendly. My only criticism is “the upsell”. When I bring the car for a oil change and they “recommend “ a c More

by cyclegirl
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Report | Print
Mar 29, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

1
...
26
27
28
...
338