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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
Verified Customer
April 13, 2022
this was the second subaru from this dealership within the last 5 years. based on the first positive experience, it was easy to continue with the same dealership the last 5 years. based on the first positive experience, it was easy to continue with the same dealership More
by CYAG
Employees Worked With
Tyler Griswold, Terra Hondrogen
April 12, 2022
The service was great. I didn't wait long for an oil change/tire rotation. I thought it was pricey but in order to keep the warrantee you have to get it serviced there so t I didn't wait long for an oil change/tire rotation. I thought it was pricey but in order to keep the warrantee you have to get it serviced there so there aren't many ways around that. More
by Kristi
Employees Worked With
Benny Cruz
April 11, 2022
Dropped by for oil change and tire rotation. Service done quickly and found another item that needed attention.Service folks friendly and professional. In and Out in no time. Service done quickly and found another item that needed attention.Service folks friendly and professional. In and Out in no time. More
by BTRIKE
Employees Worked With
Benny Cruz, Terra Hondrogen
April 11, 2022
I have owned 3 new Subaru cars. By far this is the best dealership around! Customer service is outstanding and they are willing to work with you. Rich Grono was a true profession By far this is the best dealership around! Customer service is outstanding and they are willing to work with you. Rich Grono was a true professional, friendly, and easy to work with keeping us informed every step of the way. Definitely, will go back and work with Rich and Steve Lewis again for my next Suvary! More
by candaceparker
Employees Worked With
Rich Grono
April 07, 2022
Great customer service experience. I never felt pressured into a decision and the salesmen was willing to work with my price range to find a car that fit into my budget. I never felt pressured into a decision and the salesmen was willing to work with my price range to find a car that fit into my budget. More
by ALINASCHMIDT1246
Employees Worked With
Rich Grono
April 06, 2022
The work was performed in a timely fashion. The service manager communicated clearly about the work that was done and gave a good estimate as to the amount of time it would take. The waiting ar The service manager communicated clearly about the work that was done and gave a good estimate as to the amount of time it would take. The waiting area was comfortable, clean and the wifi enabled me to get some work done while I waited. More
by hwestwood
Employees Worked With
Benny Cruz
