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Balise Subaru of Hadley

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,379 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,379 reviews

April 25, 2022

My service was very good. My representative was friendly, respectful, and very helpful. I will continue to bring my car here. More

by roxanemari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
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Apr 26, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 23, 2022

Very good team of professionals. Honest, polite, respectful. Loved the driver that shuttled me back and forth. So nice!!! More

by missydevlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 25, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

April 23, 2022

Friendly staff. Service department is always accommodating by getting our vehicle serviced in a timely manner. We are always asked whether we want something serviced More

by slaclaire60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
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Apr 25, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

April 21, 2022

I drive 35 minutes out of my way just to go to this dealer. Take very good care of me and always are very friendly and helpful. Would recommend to everyone. More

by M.SLIWA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Apr 22, 2022 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

April 21, 2022

Service people kept me up to date as to how things were progressing over the course of the hour I was there. More

by mlorantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Report | Print
Apr 22, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Joe Clark General Manager

April 20, 2022

I hate going to a garage but I love Steve Lewis Subaru and the expert staff. Just recommended you to another potential customer. THANK YOU !!!! More

by LESBOUDREAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 21, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

April 20, 2022

I have been going to Steve Lewis Subaru since 2008, and they have always been great. They have never tried to sell me on any repairs or upgrades that I didn't need. More

by KHOLBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 21, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 20, 2022

Everyone we worked with was friendly , courteous, informative. The classroom was big , clean and bright. More

by LOUISE42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dubay-Martin
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Apr 21, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, Louise, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

Apr 21, 2022 -

LOUISE42 responded

Joe Clark I had to laugh when I read my review Showroom became classroom. That’s fine as I did learn a lot about my new Forester.

April 20, 2022

Steve Lewis employees are, across the board, knowledgeable, personable and respectful. They are attentive and helpful without being overbearing. More

by JENKORZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Walczak, Aaron Chick
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Apr 21, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 20, 2022

Great service and excellent staff. They were very helpful and had a loaner car available for my use while my car was being repaired More

by RKLANE53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Axdon
Report | Print
Apr 21, 2022 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

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