Back

Balise Subaru of Hadley

Hadley, MA

4.8
3,379 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
Contact Dealership

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,379 reviews

May 25, 2022

It really does not get better than Steve Lewis Subaru. They fit me in right away for an emergency AC repair before a critical road trip. Thank you! More

by tamsenmerrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole service department., Todd Gerry
May 26, 2022 -

Balise Subaru of Hadley responded

Thank you, Tamsen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru! Joe Clark General Manager

May 24, 2022

Staff is courteous and attentive to customers concerns. They take the time explain what is involved with your scheduled maintenance and also keep you informed on any noted problems. The time from arrival t More

by earther00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
May 25, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

May 24, 2022

Jesse is the best person who treats you fairly and professionally He goes out of his way to help! More

by MOMO912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
May 25, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jesse delivered such a great experience! Joe Clark General Manager

May 21, 2022

I was taken promptly and the work was done efficiently and quickly. Folks were pleasant and waiting room was clean. More

by LindaMeehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
May 23, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business, Linda, and hope to see you again soon! Joe Clark General Manager

May 21, 2022

We were pleased with the overall friendliness of the staff we met. Our salesman was Roger Dugas who helped us make our decision with a new Legacy. He was able to answer our questions without being "push More

by TFCRUISER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas, Jack Walczak
May 23, 2022 -

Balise Subaru of Hadley responded

Thank you so much for choosing Steve Lewis Subaru! Congrats on your new Legacy, and let us know if we can be of any more assistance! Joe Clark General Manager

May 21, 2022

I my opinion Steve Lewis Subaru is the best auto Dealership in our Whole area of western Massachusetts no pressure with these people they never bother you , let you walk lot with out a hassle!!! The More

by TRAIL2GENESMAKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Roger Dugas, Benny Cruz, Ryan Spahl
May 23, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

May 20, 2022

Everything was fantastic from beginning to end Todd and Joe couldn't be better!!! They were everything I could want in a dealership More

by cartelsc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Todd Gerry, Michael Teixeira, Jack Walczak
May 23, 2022 -

Balise Subaru of Hadley responded

It's fantastic to hear that Todd and Joe provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Steve Lewis Subaru! Joe Clark General Manager

May 20, 2022

Time in and out was very fast! Suggestions from staff were appreciated and explained in detail. More

by MSDKSWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
May 23, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

May 20, 2022

I have yet to have a bad experience at Steve Lewis Subaru. The Service Department is excellent and advises you on what is needed to keep your car in top condition. Jessie and the rest of the service More

by FD2JO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
May 23, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

May 19, 2022

Excellent and quick service. Exceeded my expectations in getting my car back as fast as possible More

by jacob67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
May 19, 2022 -

Balise Subaru of Hadley responded

Jacob, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

...
18
...