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Balise Subaru of Hadley

Hadley, MA

4.8
3,379 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,379 reviews

June 21, 2022

We've been delighted by the service for our 2018 Forester. During our most recent service appointment to fix our air conditioning, the team at Subaru was well familiar with the problem: chipmunks. More

by BEN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 21, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

June 21, 2022

Brandon was very polite and helpful. He helped get my 2011 Outback set so my daughter could take to her summer job in Maine. More

by JPGORDON0
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 21, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

June 16, 2022

Steve Lewis dealership and there service department are top notch. They have excellent and honest service. They are professional, knowledgeable and always willing to help. More

by deediesteele
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Jun 20, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

June 16, 2022

My 55,000 mile service was outstanding. Not only was Jesse and his team able to fit me in right away, but they provided a loaner as soon as it became clear my brakes needed servicing and th More

by BCODY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse , Benny Cruz, Terra Hondrogen
Jun 20, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

June 15, 2022

I am always delighted when I come into Steve Lewis for service on my Subaru Forester. Prompt service without an appt! Explanation of services to be provided for decision making prior to performing servi More

by MMEICHELBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not have other names in service that helped!, Benny Cruz
Jun 16, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

June 14, 2022

I really liked my 2015 Subaru Forester so I decided to buy another one. Steve Lewis Subaru has provided me with great service so bought a new 2022 Forester form them, the updated Forester has all of the l More

by rickmay007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Benny Cruz
Jun 14, 2022 -

Balise Subaru of Hadley responded

It's fantastic to hear that Roger provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

June 13, 2022

Steve Lewis Subaru is great. There's nothing more to say. Their staff does everything right. More

by JNCPWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 14, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

June 13, 2022

No. pressure from.vinny which was very important to us . He was kind and has a nice demeanor. Very knowledgeable about the cars More

by mwood2340
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Vincent Zanetti
Jun 14, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Vincent delivered such a great experience! Joe Clark General Manager

June 10, 2022

My appointment was easy to schedule and service was provided courteously, efficiently, and in less than the estimated time, The customer waiting room is clean and comfortable. More

by mikekelso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 10, 2022 -

Balise Subaru of Hadley responded

We appreciate your business, Mike, and our team looks forward to serving you again soon! Joe Clark General Manager

June 09, 2022

Over the past eight years, I've brought my 2013 Subaru Outback in for maintenance service in Hadley, MA. Although I live about 35 minutes from the dealer, their pleasant demeanor , prompt and efficient More

by dwillia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jun 10, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

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