Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Balise Subaru of Hadley

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,378 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
Contact Dealership
View Awards

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,378 reviews

October 05, 2022

Positive experience with service center. Service rep was not individual noted below, but I didn't note the name of the manager. More

by jlcavanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Oct 07, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. Terra and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

October 01, 2022

Rich Grono provided professional service and made the whole process financing a car an easy and stress free one. More

by stv01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono
Report | Print
Oct 03, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

September 28, 2022

My first time buying a car and it was much more complicated than I thought. Diego made it as simple as possible, showed me everything I asked for, dealt with all the insurance stuff so I could get More

by KDEMERS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Dominguez
Report | Print
Sep 29, 2022 -

Balise Subaru of Hadley responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Diego and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

September 27, 2022

TODD GERRY, our Sales Consultant, was a very calm, courteous, respectful, informed, patient professional. From the time we walked in the door of the dealership (Friday morning, Sept 16) til we drove More

by desiletsmaureen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry
Report | Print
Sep 28, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to leave us this fantastic review. We look forward to sharing our compliments with Todd and our crew. Congratulations on the purchase of your new Crosstrek, Maureen! We look forward to having you as one of our valued customers for years to come. Joe Clark General Manager

September 26, 2022

I had an oil change and tire rotation,service was very quick and staff were very professional! More

by donnacampora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Sep 27, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

Sep 27, 2022 -

donnacampora responded

Had a great experience at Steve Lewis Subaru from the purchase of my Crosstrek to all the maintenance.

September 26, 2022

It was good timely service. Employee explained what was done in a professional manner. Waiting room was comfortable. More

by mercris11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Sep 27, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

September 21, 2022

Very friendly and helpfull. No issues and the employees are nice, Tyler G. helped out tremendously. Smooth sailing. More

by EDGARDO LUCIANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Griswold
Report | Print
Sep 22, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to write this great review. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new vehicle; all of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

September 21, 2022

The best place ever! !My car had issues with the ac/heating was going to cost me over 1500. Got the cost done to hundreds.They can be trusted highly to tell the truth can’ More

by SKIRLEY0269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Sep 22, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you again for choosing Steve Lewis Subaru; we look forward to having you as a valued customer for many years to come. Joe Clark General Manager

September 14, 2022

Jesse at the service desk was amazing! !! He made it so easy to get our vehicle in and out!! More

by CGOUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Sep 15, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

September 14, 2022

Jesse is a professional, he made spending money seem easy. Offering suggestions and options. He listens! More

by NEWELLSTOKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Sep 15, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

1
...
10
11
12
...
338