Balise Subaru

Exceptional Service! I'm beyond happy with my recent purchase at Balise Subaru, and that is due to the amazing service and care that I received! Alex was informative, pati I'm beyond happy with my recent purchase at Balise Subaru, and that is due to the amazing service and care that I received! Alex was informative, patient, genuine, and thorough. He made sure any and all questions I had were answered, remained at ease and patient during the entire process, and really made this whole process that much better - from test drive to explaining all the bells and whistles before I pulled off the lot. Even when it came down to the nitty gritty with insurance, they ended up saving me money on my auto AND home insurance... talk about a great surprise :) I also dealt briefly with Ian when it came to paperwork, and he was also informative, thorough, and beyond friendly! I'm very excited to be a part of the Balise Subaru family. They took great care of me and they will take care of you, too! More

The service I received was exceptional!!! Alex was amazing! He showed exceptional customer service and made me feel at ease. Chris was awesome!He made the paperwork process an ease as well. I Alex was amazing! He showed exceptional customer service and made me feel at ease. Chris was awesome!He made the paperwork process an ease as well. I would definitely recommend this dealership. Balise Subaru employees know how to take care of your every need. So if you are looking for a place to buy a new car look no further this is the place you want to go!!! More

Worst dearlership ever! I would never recommend Balise Subaru of W. Warwick RI to anyone looking to purchase a new or used auto. If there were a no stars I would have select I would never recommend Balise Subaru of W. Warwick RI to anyone looking to purchase a new or used auto. If there were a no stars I would have selected that option. More

Fabulous Customer Service I walked into Balise without a clue of what I needed or wanted, and the salesman Patrick Saad helped me tremendously. He never talked down to me, and I walked into Balise without a clue of what I needed or wanted, and the salesman Patrick Saad helped me tremendously. He never talked down to me, and he didn't flood my brain with useless information about the engine. He answered every question completely, and re-explained all that he needed to. He was friendly and obviously intelligent; this was obvious because I was allowed to bring my dog inside while everything was worked out for me. He was wonderful! More

FaceTime sale I do not live in RI so when it came time to purchase a new car for my learning disabled son I suggested using FaceTime. Patrick and the whole staff ha I do not live in RI so when it came time to purchase a new car for my learning disabled son I suggested using FaceTime. Patrick and the whole staff have been very accommodating in the whole process. I was able to help my son walk through the paperwork. Everyone we dealt with was warm and genuine toward my son. I am confident that he is in good hands. Thank you to everyone. Your understanding and patience is greatly appreciated. More

Easy to do business with Balise Subaru is a friendly place to buy and service a car. I was very pleased with the ease that was displayed in evaluating and buying a car at Bal Balise Subaru is a friendly place to buy and service a car. I was very pleased with the ease that was displayed in evaluating and buying a car at Balise. Everyone I dealt with was friendly, professional and good at their jobs. They made the experience easy. More

Wonderful Experience My husband and I recently bought a 2011 Chevy Traverse from Alex Morales. We had been looking around for a bigger vehicle for our growing family but t My husband and I recently bought a 2011 Chevy Traverse from Alex Morales. We had been looking around for a bigger vehicle for our growing family but there was no rush on timing. After seeing the Chevy on the lot up front while on our way to dinner, we decided we should check it out. Alex was very helpful and provided a great car buying experience. He wasn't your typical pushy car salesman just trying to make a sale. He was very knowledgeable and made sure all our questions were answered. Purchasing a car with two little ones with you is not easy but Alex was very understanding and helped keep our two year old entertained. We were very pleased with our experience and purchase. Not only would we recommend this dealership to our friends and family, but also this salesman! He made sure to follow us through the entire process from beginning to end to ensure we were a satisfied customer! (And we were!) More

Positive Experience Most wonderful experience buying my first Subaru here! My sales representative, Patric, was courteous, professional and he genuinely wanted to help m Most wonderful experience buying my first Subaru here! My sales representative, Patric, was courteous, professional and he genuinely wanted to help my purchase become a reality. The finance team were terrific, and my financing representative, Ian, was very personable and knowledgeable. My insurance agent, Jackie, who was also in-house, made transitioning my insurance to my new vehicle very smooth and convenient. Thanks again! I highly recommend Balise Subaru Quaker Lane. More

FINANCE DEPARTMENT = SWINDLERS The sales person was pleasant to deal with, I went in on a Friday evening not expecting to buy a car, but they offered me some pretty good deals so I The sales person was pleasant to deal with, I went in on a Friday evening not expecting to buy a car, but they offered me some pretty good deals so I put down a deposit (Forester). I returned on a Sunday to get my trade-in appraised which they lowballed me below Poor on KBB. I was able to get them to give me $200 more for it, so okay. Fine, it did have a dent in the side, I was getting a good deal with the new car. I SCHEDULED AN APPOINTMENT for the appraisal and FOUR HOURS LATER, I drive away with my new car exhausted and extremely unhappy. I was paying in cash, didn't need to bother with financing or brand new insurance. After 3 hours of shivering in the overly air conditioned dealership, I finally meet with the finance guy so he can try and sell me on more stuff I wasn't intending to buy (extended warranty, 3M protection, 2 years of all maintenance, etc). I wasn't going to go for it, but the way they presented the pricing information, I thought it was only going to increase the cost by $900. After I had signed all the paperwork for these additional warranties and protections etc, he prints out the final sale information and I see that I owe more than $3000 above what I originally agreed to with the salesman (almost completely wiped out the value of my trade in). He said that it was "kind of already too late." He entered in all of the information. "Sorry for the confusion." Don't be tricked by the finance guy. He talks really fast and spouts a bunch of numbers at you. Make sure you understand that the new "total" price he presents you at the bottom of the paperwork already takes out the value of your trade-in. More

Excellent experience I bought my first ever new car from Patric Saad who was exceptional. He knew everything about the Forrester, inside and out. He was polite, courteou I bought my first ever new car from Patric Saad who was exceptional. He knew everything about the Forrester, inside and out. He was polite, courteous and most of all - not pushy. Buying a car is not an experience I have ever, ever enjoyed, but this time it was much easier. Everyone we met at Balise was pleasant and easy to deal with. I would highly recommend them to anyone. More