Balise Subaru
West Warwick, RI
Filter Reviews by Keyword
By Type
Showing 302 reviews
I went to Balise Subaru in W Warwick, looking into buying a car with standard transmission. I know they're rare now. JoAnn Gendron helped me sooo much!!! Today I bought a great car, and she was so patient ex a car with standard transmission. I know they're rare now. JoAnn Gendron helped me sooo much!!! Today I bought a great car, and she was so patient explaining all the new technology to me, and showing me how they all work. I highly recommend JoAnn in sales, and Balise Subaru anytime you're looking for a car, new or used!! It's never easy dealing with the stress of giving up the old car and making a decision to get a new one, but she made it so much easier for me!! More
Connor was awesome and very knowledgeable but dealing with Marcus was completely different because he was rude and ignorant with very poor customer service. I don’t think he’s a very knowledgeable worker with Marcus was completely different because he was rude and ignorant with very poor customer service. I don’t think he’s a very knowledgeable worker because every question that I asked him he answered back with a question which end it up being a waste of my time to the point that I left without a new vehicle and with a headache from he's attitude and rudeness. Definitely recommend Connor but don’t waste your time with Marcus and he’s attitude. More
Andrew went above and beyond to find me my vehicle of choice and worked within my budget. Without question he offered to get a vehicle from a different brand within Balise knowing I was not set on a Suba choice and worked within my budget. Without question he offered to get a vehicle from a different brand within Balise knowing I was not set on a Subaru just yet. I ended up text driving a Tiguan and not being 100% happy. A couple days later I came back to test drive a legacy and I fell in LOVE. Thanks to Andrew I would of never thought I would be in love with a SUBARU. More
At least they rectified the problem and sent the foreman to my place of work to fix it. They also gabe me a free tire rotation and oil change. So they tried. to my place of work to fix it. They also gabe me a free tire rotation and oil change. So they tried. More
JoAnn was the best. I highly recommend her. We love our new Subaru and JoAnn answered all our questions, went over all the details of the car completely. A fantastic experience. new Subaru and JoAnn answered all our questions, went over all the details of the car completely. A fantastic experience. More
Worst car buying experience! Lowballed our trade in (wound up getting 4x as much elsewhere), told us special financing was “only on the sticker price,” and finally gave us a deal only to say 20 minutes (wound up getting 4x as much elsewhere), told us special financing was “only on the sticker price,” and finally gave us a deal only to say 20 minutes later (after we ran home to get our trade in and title) that they were not actually going to honor the deal! My husband was so angry that he called Patriot Subaru from the Balise parking lot, told them the deal Balise broke and Patriot honored it-we got a Subaru from Patriot the next day. This is the 3rd time in 20 years we have tried to get a Subaru from Balise-they are closest to our home. I think we have FINALLY learned our lesson. Not giving as good a deal as another dealer is one thing but rudeness and lying is inexcusable. More
Friendly competent staff. Going for service has been efficient & the use of a loaner car a nice perk. When my car had the bad manners to die while being serviced (head gasket failure) I bought a used ca efficient & the use of a loaner car a nice perk. When my car had the bad manners to die while being serviced (head gasket failure) I bought a used car that day & drove it home. Traded it in some months later for a newer model that I’m happy with. I’ll recommend Balise when asked. More
Our salesperson, Jared, and the entire staff at Balise Subaru in Warwick, RI made the whole car buying experience pleasurable. Great Experience, would reccommend to anyone looking to buy a new car in Rhod Subaru in Warwick, RI made the whole car buying experience pleasurable. Great Experience, would reccommend to anyone looking to buy a new car in Rhode Island. More