Balise Subaru
West Warwick, RI
Filter Reviews by Keyword
By Type
Showing 303 reviews
We had a very good experience at Balise auto mall. Jerry Cohen is a professional salesman. He was there from beginning to the end of the sale. The entire Balise staff where friendly and also very helpful. Cohen is a professional salesman. He was there from beginning to the end of the sale. The entire Balise staff where friendly and also very helpful. Hopefully this service will continue in the future. Were are loving our new Sabaru. More
Ed Carlin was excellent to work with in the process of buying my 2012 Outback 2.5i Premium. He was friendly, knowledgeable, approachable and honest. I never once felt pressured and he made sure that I w buying my 2012 Outback 2.5i Premium. He was friendly, knowledgeable, approachable and honest. I never once felt pressured and he made sure that I was comfortable and able to spend as much time as I needed in test driving and making the big decision of choosing the right car for me. I bought my Outback yesterday and I'm extremely happy with the car (got to drive it home in our big storm!), and am grateful for having found Balise Subaru and for all of Ed's help. I would recommend Balise and Ed to anyone in the market. More
My internet and buying experience was awesome, I can't complain at all about this dealership. I bought a 2012 Outback and drove away on the same day in 2 1/2 hours. When I contacted their internet departm complain at all about this dealership. I bought a 2012 Outback and drove away on the same day in 2 1/2 hours. When I contacted their internet department the were very up front and honest, I didn't feel that they were hiding something. In Navy terms BZ (Brovo Zulu, which means A Job Well Done. Thanks BALISE Greig I More
Great experience. Negotiations took a while, but we ended up upgrading the car, and they got the bank to close the gap on the financing. I had marginal credit and they got me a great rate on a brand new Impr up upgrading the car, and they got the bank to close the gap on the financing. I had marginal credit and they got me a great rate on a brand new Impreza Outback. Loving it! More
My salesman was very pleasant to interact with. I do not like to be rushed or pressured in things. Jerry made me feel comfortable and at ease. He was knowledgeable about the product and was able to answer like to be rushed or pressured in things. Jerry made me feel comfortable and at ease. He was knowledgeable about the product and was able to answer all my questions. I was very happy how I was given a tour of the service area, and a detailed orientation to the controls of the car prior to leaving with my new car. I certainly would give Jerry's card to any friends who are interested in a car purchase. I also dealt with the business manager for my loan and paperwork. I met with her the Saturday before car pickup for loan paperwork. I was presented with extended warranty information at that time and was told i needed to make a decision about that at that meeting. I was not able to make a decision- I had just come from a long stretch of work days, was totally exhausted and was not going to make a large decision like that in an exhausted state. SUGGESTED FIX- have the extended warranty information presented prior to the "paperwork" meeting so the customer can bring it home and make a decision on it prior. More
Purchased a new Subaru Outback with Jerry Cohen. Jerry was great to deal with. Incredible knowledge about the vehicle, he was able to answer all questions. Jerry was fair to deal with on the price, i had was great to deal with. Incredible knowledge about the vehicle, he was able to answer all questions. Jerry was fair to deal with on the price, i had a quote from an on-line service and he matched the price. On delivery day, he came into the dealership on his day off to be there for delivery. He went through everything on the vehicle - I have hardly had to read the manual. Post sale service has been excellent one small part needed replacing and he got right on it. I would strongly recommend Jerry at Balise. I personally hate car buying but Jerry made the process easy. Nice job! More
My wife and I leased a Subara Impreza Outback Sport from Balise. We were very impressed with Jerry Cohen's forthright approach to educating us about Subarus and all of our possible options in terms of cars Balise. We were very impressed with Jerry Cohen's forthright approach to educating us about Subarus and all of our possible options in terms of cars and financing. With his help we were able to get our car without any stress or hassle. We have been appreciative of his follow-up with regard to helping us through the insurance and the out of state registration process. The one negative of our experience was that our car did have a minor bumper underguard defect that has required us to have it worked on immediately following our purchase. More
Jerry was extremely knowledgeable not just about Subarus but about all cars it seemed. I bought a used car from him Kia Optima. He was very nice to me and I would mention him to any of my friends that are i but about all cars it seemed. I bought a used car from him Kia Optima. He was very nice to me and I would mention him to any of my friends that are interested in buying a car. He said to call back with any questions I had and I have he has had no problems answering any of them. Next time you go to Balise ask for Jerry you will not be disappointed. More
I worked with Jerry Cohen over several weeks as I looked for a used Subaru that fit my requirements. He was always prompt in responding to my calls, and met me for my test drives. The cars he offered were a for a used Subaru that fit my requirements. He was always prompt in responding to my calls, and met me for my test drives. The cars he offered were always in line with what I wanted. The prices were at the bottom end of the pricing of other similar vehicles as advertised by dealers in this general area. This meant there was no long drawn out haggling over price. More
My husband, Sean and I had a wonderful experience with Balize and in particular, Jerry. He was extremely knowledgeable regarding the Subaru Legacy we purchased and very accomodating. I have called him s Balize and in particular, Jerry. He was extremely knowledgeable regarding the Subaru Legacy we purchased and very accomodating. I have called him several times since purchasing the car and he's had no problem answering any questions I've had. I would absolutely purchase a car from him again and would recommend Jerry in a second. More