Balise Subaru
West Warwick, RI
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Great experience working with Joe. He was very helpful and got me into the right package that worked best for me. Very friendly and was informative about the purchasing process. and got me into the right package that worked best for me. Very friendly and was informative about the purchasing process. More
Hi just wanted to say what a first great experience i had today visiting Balise Subaru. I just recently purchased a new 2013 subaru outback and although it was not purchased at Balise it was purcdhased out o today visiting Balise Subaru. I just recently purchased a new 2013 subaru outback and although it was not purchased at Balise it was purcdhased out of state....I called to inquire about service to my car because I live here in RI 2 miles from this dealership and explained I was having a problem with my blue tooth being paired with the car,,,,,they very nicely said no problem bring car in anytime they would be happy to help me. I am not very good technically but a young man by the name of Joe cukier was so patient and nice and very professional. He helped me with my problem and even spent extra time explaining a few other things to me. i told him he "made my day" and that he was my new contact person....his reply was call anytime he would be happy to help. Thank you Joe! More
I was looking for a used Forester with manual transmission and Scott found the perfect car for me. It was my first experience with Balise and I was very satisfied with my entire experience. transmission and Scott found the perfect car for me. It was my first experience with Balise and I was very satisfied with my entire experience. More
Over multiple visits to Balise Subaru and Toyota dealerships, we narrowed down the vehicle that suited us best. Ed was always positive and professional. Yet, when I only had an hour for a given dealerships, we narrowed down the vehicle that suited us best. Ed was always positive and professional. Yet, when I only had an hour for a given encounter, it always seemed to take longer. This resulted in many more encounters than necessary. Also, we made it quite clear that the amount of money available in this negotiation was to include maximum warranty. The final stages were not salutory. With the handoff to the finance guy, the bottom line changed, and the warranty was now extra. We reconciled the first, but I ended up proceeding without the warranty, hence the OK rating for price and overall experience. I understand this finance guy is no longer with the company, but my experience stands as it was. More
Overall I'd rate my experience as positive. I visited Balise Subaru to test drive a 2008 MINI Cooper S. Within minutes I was behind the wheel on a test drive. I showed interest in the vehicle. I was neve Balise Subaru to test drive a 2008 MINI Cooper S. Within minutes I was behind the wheel on a test drive. I showed interest in the vehicle. I was never pressured but I'd say they are efficient at selling cars because within about an hour I was the new "owner" of the MINI. I can't say they pushed me into the car, because it was my choice, but it all went down a little fast for my taste. This was the only "negative" although some would probably say it's a positive. The MINI is a great car and they did a fine job getting me the lowest possible APR. Paperwork, insurance and loan payoff was a breeze. I feel my trade-in was under valued but where is it not? Again overall it was a good experience, customer service was good. Would I recommend Balise Subaru? Yes. Are they good at selling cars? Absolutely. More
I contacted the dealership via online to find out if a Pre-owned vehicle was still available and got a quick, and informative response back a sales representative. From the moment I contacted the deale Pre-owned vehicle was still available and got a quick, and informative response back a sales representative. From the moment I contacted the dealership until closing they have been great. From my Sales Rep Bryan to, the sales manger Randy to the wonderful young lady that I worked with in the finance office Charlene on the Sunday I was there finalizing my transaction. I am very pleased with the service I received and I would defiantly recommend this dealership. I did not by a Subaru, I bought a Pre-owned MINI Cooper. More
Great service, no hassles. Scott made me feel real comfortable coming in and purchasing my used ford explorer. My next purchase I’m going straight to Balise and ask for Scott personally. comfortable coming in and purchasing my used ford explorer. My next purchase I’m going straight to Balise and ask for Scott personally. More
Scott was great...had the deal done in no time which is important to us and he figured that out quickly and Joe was there to close his 2ND NEW car for us at Balise Subaru... important to us and he figured that out quickly and Joe was there to close his 2ND NEW car for us at Balise Subaru... More
Overall very good experience; Joe was very polite and helpful with all my questions. Excellent pictures on their web caught my attention about the car I was looking for, and when I got to see the car, it helpful with all my questions. Excellent pictures on their web caught my attention about the car I was looking for, and when I got to see the car, it was just as good!! More
I had such a great first visit when recently leasing a vehicle for my daughter that I decided I would purchase a new Legacy Limited for myself. My follow-on experiences were disappointing. After receivi vehicle for my daughter that I decided I would purchase a new Legacy Limited for myself. My follow-on experiences were disappointing. After receiving a very aggressive price quote I made an appointment for what I expected to be a final test drive before purchase. After arriving at the dealership at the appointed time and being acknowledged by the sales manager, I was pretty much ignored for an hour and 20 minutes while I waited for my test drive. My previous review equateded my first visit to painless dentistry. Well, the discomfort returned and an extraction was necessary. I.e., I purchased a vehicle elsewhere. More