Balise Subaru
West Warwick, RI
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Best Car Buying Experience Balise Subaru continues to shine. Having had such a positive experience with my husband's purchase, naturally I returned to buy when my lease was due Balise Subaru continues to shine. Having had such a positive experience with my husband's purchase, naturally I returned to buy when my lease was due to expire. Took a few trips and test drives as I only knew I wanted a convertible. With salesman Alex Morales' help, I ultimately decided on a loaded 08 Sebring In great condition with low miles. Purchased on Halloween so not many days with the top down yet, but for now I'm loving the remote starter and heated leather seats. Alex and Sales Manager Randy Sassone are terrific. NO pressure. They want your business for the long run and are genuinely concerned with client satisfaction. Balise Subaru is the Best. Go see Alex and Randy for your next purchase, or you'll miss out on a terrific car buying experience. More
2015 outback I purchased a 2015 Outback limited after having a 2013 Outback. Both sales and financing were helpful throughout the process. I went back and for I purchased a 2015 Outback limited after having a 2013 Outback. Both sales and financing were helpful throughout the process. I went back and forth with Joe who I felt was fair and ultimately worked with me. I did not need this car, but wanted it and was sold based on the financing offer. My only concern after purchase was the remote starter did not perform as hoped. After speaking to service, Subaru USA and researching online I determined that the remote starter was (mostly) working as intended but there was confusion around two different remote starters. Joe saw me at the service center and after our conversation and a follow up email he has offered to fix the problem. I could not be more impressed with his offer of service and fixing the issue. This is my second Subaru, but likely not my last Balise purchase. I'm sold. Love my Subaru and will definitely go to Balise for service and any other needs. Frank M. More
Great car, great service, great price I was in the market for a 2015 WRX and visited Balise Subaru. Tim, Joe, and Chris were extremely helpful and professional during the entire process. I was in the market for a 2015 WRX and visited Balise Subaru. Tim, Joe, and Chris were extremely helpful and professional during the entire process. If you are looking for a pleasant car buying experience, devoid of the usual pressure and haggling, do yourself a favor and head to Balise Subaru. These guys will make sure that you leave with the car you want, at the price you want. More
Excellent Customer service skills I am writing this review for Manager Joseph Orefice, he was the most forthcoming Manager I dealt with out of four Subaru dealerships in this area. Wha I am writing this review for Manager Joseph Orefice, he was the most forthcoming Manager I dealt with out of four Subaru dealerships in this area. What was most impressive about him was when I was negotiating a price he was fair with me and this took 6 months and many emails later. In my opinion Joe is a professional of the highest standards. I then dealt with saleman Alexander Morales he was extremely helpful and he has very good customer service skills. I then spoke with Fianace Manager Ian Mochrie, he was smart engaging and made the transaction smooth and easy. I would like to say you have a very professional and positive staff, they have the winning attitude. Finally, I cannot say enough about these three wonderful employees, keep up the good work. Please let them know I really appreciate them and the hardwork they do at the dealership. Paul More
Great Service! we really enjoyed our experience at Balise. Tim and Vitto were great and really helped us get into the car we wanted. The finance guys were also helpf we really enjoyed our experience at Balise. Tim and Vitto were great and really helped us get into the car we wanted. The finance guys were also helpful and we will be back! More
Preowned vehile purchase Working from a long distance away MA to RI. scheduling to view automobile, test drive, negotiations, purchase and delivery of vehicle one week later, Working from a long distance away MA to RI. scheduling to view automobile, test drive, negotiations, purchase and delivery of vehicle one week later, the sales team including Brian Breedan and Joe Orefice at Balise Subaru has been nothing short of professional. I would certainly recommend Balise Subaru to others searching a preowned or new vehicle. BP75MA More
You Will Do Better @ Balise I have heard these words and paid no attention. When you arrive to their dealership, they are prompt to greet you with a WELCOME! Joe was possibly the I have heard these words and paid no attention. When you arrive to their dealership, they are prompt to greet you with a WELCOME! Joe was possibly the best person we have ever met during any car buying experience. He took the time to answer our questions and HE'S THE SALES MANAGER! Most managers just sit there and let you wander, but he was attentive and made us feel like me mattered. We bought a new car and will tell everyone about the great service we received at Balise and will most certainly return here for service! Thanks Joe and thanks Balise for having an asset like this gentleman. More
I have visited Balise Subaru two times this month and was ignored both times. The first time I had gone there with my older sister to look at a car that caught my eye from the website. I walked around for a ignored both times. The first time I had gone there with my older sister to look at a car that caught my eye from the website. I walked around for a bit waiting for a salesperson to approach me. I found out that the car I was interested in was sold. No big deal there were a few other good choices to choose from but still no salesperson so I left. The second time I went there I had both my older sister and brother to look at another car. Once again we walked around for a few minutes and had found the other car to be sold also. Bad luck on my part but I did see one car that interested me, now only if a salesperson would come to speak to me about a car. I became very impatient and started looking for someone. I found a person who completely ignored me on his way to another customer that had just arrived. Becoming infuriated I just got into my car and left. I mean to just be disrespected twice like that. I don't think that's how you're supposed to do business. I won't be going there again and will inform my friends to stay away so they don't get disrespected as I did. More
I had a great car buying experience at Balise Subaru today. I had been looking for a quality used Kia Sorrento and found a nice one at Balise Subaru. The price was $2000 less than any other Sorrento I today. I had been looking for a quality used Kia Sorrento and found a nice one at Balise Subaru. The price was $2000 less than any other Sorrento I was looking at and it was in beautiful shape. I took a lengthy test drive and asked quite a few questions. My husband test drove the same SUV for me last week. Not once were we pressured to buy. I wasn't sure about financing and told them what I found through another lender. They said I could try to finance with them and if they could not match or beat it, I was free to finance elsewhere. They beat my rate and I had a smaller payment than I anticipated. I traded my car in for a fair value as well. Adam, the finance manager was so nice, friendly, and explained the paperwork efficiently. I started this conversation with Dan on-line and Joe helped me when I arrived for the test drive. Dan, Joe and Adam work together as a great team, and the owner Randy was kind enough to introduce himself and reassured me that if there were any issues with the truck, to give him a call. This SUV had many features that I had not used before, so Joe took his time explaining how to operate the vehicle. I would recommend this dealership to anyone! It was an easy, relaxed experience and from start to finish it took about 3 and 1/2 hours. I drove away in my new to me SUV and I couldn't be happier! More
For my first time buying a car, Dan and the team at Balise Subaru were incredibly helpful. They took the time to educate me on my options, so I could act on my preferences accordingly. They even helped Balise Subaru were incredibly helpful. They took the time to educate me on my options, so I could act on my preferences accordingly. They even helped me figure out the steps to transfer my out-of-state license, get insurance, and drive away with a clean, new 2014 Subaru Impreza. I was considering other cars (not just Subaru), but from the moment I test drove the Impreza, I knew it was right for me. Then their pricing made it the natural choice! Of course, I did my research beforehand and negotiated more favorable terms, all while the Balise team was rational, responsive, honest, and downright friendly. Highly recommended. More