Balise Mazda - Service Center
Springfield, MA

20 Reviews of Balise Mazda - Service Center
Great pre-sale service I had Miguel guide me through the leasing process of a CX-3 sport. He was friendly, professional, and considerate -- also very knowledgeable about the I had Miguel guide me through the leasing process of a CX-3 sport. He was friendly, professional, and considerate -- also very knowledgeable about the car. Although I didn't end up leasing the car because the bank didn't approve my application, Miguel's service impressed me. More
Excellent service department I have used the service department for 3 Mazda's we own. Very pleased with oil change promotional service that includes a full inspection with a print I have used the service department for 3 Mazda's we own. Very pleased with oil change promotional service that includes a full inspection with a printed report card and tire rotation. Although an advance appointment is necessary, it is worth the wait for good service. Always friendly greeting and review of completed work. More
Very nice parts/service experience @ Balise Mazda. Called dealership looking for replacement battery for my wife's car. Parts had the battery in stock ready to go. Went to pick it up to find they would Called dealership looking for replacement battery for my wife's car. Parts had the battery in stock ready to go. Went to pick it up to find they would install it for free and could do it right away. Car was ready to roll by the time I was done with the transaction at the service desk. This was super convenient and much appreciated, with parts and service working together to expedite a customers request. I left the dealership feeling like the staff in both departments cared that I was happy with their exceptional performance. More
Friendly courteous reliable service Always have been treated with respect never had a problem with service always try to fit me in at my convenience and finish within a reasonable time f Always have been treated with respect never had a problem with service always try to fit me in at my convenience and finish within a reasonable time frame More
Excellent Service by excellent people If you're looking for the most polite people and best work to be done on your vehicle than Balise Mazda is the definitely the place you want to head t If you're looking for the most polite people and best work to be done on your vehicle than Balise Mazda is the definitely the place you want to head to. I got regular service, tires mounted and balanced all for an amazing price. Dan at the service desk always makes my time there a breeze as he welcomes you as soon as you step foot through the door, and is always experienced in what I am looking for or what I need to be serviced on my vehicle. Overall excellent experience at Balise, highly recommended! More
Good customer service The location of the dealership is convenient and the prices are reasonable. Dan is very knowledgeable and was able to assist me in exactly what I need The location of the dealership is convenient and the prices are reasonable. Dan is very knowledgeable and was able to assist me in exactly what I needed. More
Great service and great people! I have never had any issues with the service or staff at balise mazda! They are upfront with everything that needs to be done or does not need to be d I have never had any issues with the service or staff at balise mazda! They are upfront with everything that needs to be done or does not need to be done to your vehicle. I will always go to them with my car as well as send my family and friends there. Great service and great people! Thank you to all at balise mazda for the great service. More
Excellent Cutomer Service Great service department. Extremely knowledgeable and friendly staff. I was in and out of there within an hour. I highly recommend Balise Mazda Great service department. Extremely knowledgeable and friendly staff. I was in and out of there within an hour. I highly recommend Balise Mazda Service department. More
Service when needed We live in Pompani Beach, Florida. We were in Deerfieldm MA and our Mazda would not start. We got a battery jump and thought the battery was dead. We We live in Pompani Beach, Florida. We were in Deerfieldm MA and our Mazda would not start. We got a battery jump and thought the battery was dead. We drove to Springfield, MA and at 4:45 pm we pulled,into,service. I Told Bob Allen, a assistant service,manager, the problem and that we were,due at our daughter's that evening. Even though it was late and a Friday, he got,our car looked at. It turned out the battery was OK. I may have pushed the wrong button in the morning and drained the battery. But, Bob could have said It is too late, the service department closes at 5. But, he was very pleasant, made us feel he wanted to serve despite our Florida plates. If we ever live in the area, we would consider buying a car for this dealship. More
Great Dealership. Fast, friendly, and honest. I decided to go in for service at Balise Mazda to service my 2014 Mazda 3. The service manager was great. He was nice, gave me all the details I neede I decided to go in for service at Balise Mazda to service my 2014 Mazda 3. The service manager was great. He was nice, gave me all the details I needed, and didn't try to upsell me anything. They took care of me quickly and it was a great price for an synthetic oil change and tire rotation. Seriously the best service I have had in a long time. Quick fast, and to the point. I will for sure be going back again. More