Balise Mazda

Miata The people at Blaise Mazda were. Wonderful. We had our Mazda miata in our possession in less than twenty-four hours after seeing it. The price was l The people at Blaise Mazda were. Wonderful. We had our Mazda miata in our possession in less than twenty-four hours after seeing it. The price was lower than the blue book value AND spotless. Great experience!!!!!! More

Great experience at Mazda I just bought a 2014 Mazda cx 5 and love it. Everyone there was really nice and helpful to my mother and i. . They took the time to get me in the righ I just bought a 2014 Mazda cx 5 and love it. Everyone there was really nice and helpful to my mother and i. . They took the time to get me in the right car without making me feel rushed. I had to bring the Car back for a small maintenance repair (it was pre-owned) and they provided me with a ride to work and back. I am new to buying cars since i am young, and this first experience in a dealership left me satisfied. More

Very good experience and good price. I really don't look forward to car shopping but Balise made it simple and easy. I really liked that they post their prices online. I was able to do re I really don't look forward to car shopping but Balise made it simple and easy. I really liked that they post their prices online. I was able to do research around the internet and get an idea about their prices before I went to the showroom. When I went in I was pleasantly surprised the salesperson was personable, not pushy and knew the car inside and out. After finding the car I wanted they gave me a price for my older trade in and it was more that I was expecting. Wow, who expects that? The price of the new car was in line with my research and we made a deal. They actually made the car buying experience reasonable and simple. I will recommend Balise to my family and friends. More

Waste of Time Unfortunately my interactions with Balise Mazda have left nothing but a sour taste in my mouth. I tried to set up an appointment to come in to purchas Unfortunately my interactions with Balise Mazda have left nothing but a sour taste in my mouth. I tried to set up an appointment to come in to purchase a new Mazda via their email service on a Sunday night. I was emailed back and asked if I could setup a time to talk on the phone Monday. I agreed but the call never came. I emailed them again, was promised another phone call, and still–nothing. This went on for an entire week. Finally, I physically went into the dealership. I knew the exact car I was looking for in their inventory and was in a time crunch so I asked if I could skip straight to talking numbers with the sales manager. After sitting there for some time, I was informed that the sales manager would not even discuss numbers unless I committed to spending more time at the dealership. The entire time I had been very upfront that I had a limited amount of time to talk. When they asked me to stay longer, I explained that while I would love to spend more time there, I had tried to setup a meeting for the past week but the dealership never replied. I asked the sales manager to call me with an offer and had to leave. I got a phone call from the sales person who had been helping me–she said, again, that the sales manager would not discuss numbers unless I came back in. I asked her to have the sales manager call me, and she promised that he would. Shocker–he didn't. I have bought 2 mazdas brand new over the past six years and I have never been treated so poorly. If the sales process is any indication of the level of service Balise Mazda provides, I would not shop here period. Shop at Autex Mazda in Keene, NH. Shop at Liberty Mazda in Hartford, CT. Both dealerships are more courteous and value your time as well as your business. Avoid at all costs. More

My girlfriend recently went to Balise Mazda to shop for a new car. She asked me to come along, hoping they wouldn't try to take advantage of her being a woman. She had pretty much narrowed her choice down to new car. She asked me to come along, hoping they wouldn't try to take advantage of her being a woman. She had pretty much narrowed her choice down to the Mazda three or Toyota Corolla. The salesperson at the Toyota dealership was Nice but didn't seem to know much about the car. The Mazda salesperson was a female and my girlfriend was very comfortable working with her. She was able to answer all her questions and made everything go very smoothly. The price of the car was right in line with what the Internet said she should pay and she's very happy. And if she's happy I'm happy More

Excellent service dept. I will only go to the Balise, Mazda in West springfield for any work on my car. First time customer and very satisfied. Thank you! Mazda in West springfield for any work on my car. First time customer and very satisfied. Thank you! More

What a wonderful experience purchasing my new Mazda3 i touring from Balise Mazda. From the time we got out of our car until we finally left we were treated with the utmost professionalism. Robert our sa touring from Balise Mazda. From the time we got out of our car until we finally left we were treated with the utmost professionalism. Robert our salesman was very knowledgeable of the vehicles I was interested in and even stuck with me after a three test drives (poor fella). The sales manager was very accommodating regarding my trade and provided me wiith a quote that I felt was reasonable. The entire transaction was smooth and if/when I'm ready to buy another Mazda I will certainly go to Belise first! Thanks Robert!!! More

I got a new CX-5 after comparing small suv's for a couple months. Most of them seemed about the same but the Mazda was a little nicer to drive. A big part of the decision was the sales person and de couple months. Most of them seemed about the same but the Mazda was a little nicer to drive. A big part of the decision was the sales person and dealership. Compared to others I visited they weren't pushy and the salesperson could actually answer my questions. Everything was upfront and straight forward. The dealership experience really made a difference in my car shopping experience. What a positive refreshing change. More

I had a really great experience buying a used car at Balise Mazda. I haven't purchased a car in several years and wasn't excited about the idea. Balise Mazda was my third of five dealerships that I pl Balise Mazda. I haven't purchased a car in several years and wasn't excited about the idea. Balise Mazda was my third of five dealerships that I planned to go to. Once I drove the Mazda3 I knew my search had ended and it was going to be my next car. I wish I went there first. Nick (Salesperson) and Brenden (Business Manager) were very helpful, professional, and informative. Over the entire process, I never felt hurried or pressured. I was introduced to the Service Department. I haven't gone there yet, but they seem friendly. More

Horrible service, will charge you for unnecessary items, and take extensive time for repairs. Do not take your Mazda here, make the trip to Hartford. Trust me. and take extensive time for repairs. Do not take your Mazda here, make the trip to Hartford. Trust me. More