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Balise Lexus

West Springfield, MA

4.8
301 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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301 Reviews of Balise Lexus

July 20, 2024

Love my vehicle and Great service! I would highly recommend Balise for your Lexus purchase. More

by fhlhero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanna Bacchiocchi
July 19, 2024

My experience with Balise Lexus was very positive. Sales, Service, and Tech staff were helpful, patient, and accommodating. I highly recommend this dealership. I am also extremely happy with my 2024 L More

by mmash
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barbara Spear (Sales), Hannah in Dept., Christian Thomas (Delivery Specialist)
June 13, 2024

Great place and wonderful employees. We’ve had positive experiences all times we’ve been here! More

by momrupke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
June 02, 2024

Great and smooth experience, Chris it’s alway very attentive and supportive. I also really appreciate the videos from tech. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Giovanna Bacchiocchi
May 26, 2024

I am a Balise fan because very early in our now thirteen year relationship, I learned that my sales person and thereafter my service adviser learned what I was about and demonstrated a strong desire to fulf More

by Critical Customer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli
May 17, 2024

Have used this Lexus dealer since the year of 2000 and I am still using them said a lot about my relationship with Balise Lexus. It is important to mention that they thanked me for my loyalty in the recent More

by Drchinhb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanna Bacchiocchi
March 15, 2024

The best experience I’ve ever had. Very professional courtesy friendly and thorough. I will not buy car from any other dealer. Very impressed. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy and Dave. , Giovanna Bacchiocchi
February 27, 2024

Great service profesional quick appt and pick up same day well explained and all issues fixed More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitriy G
February 26, 2024

They are professional, courteous, helpful, and efficient. Each time I have brought my car in for regular service it's been a pleasant experience. More

by Malachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
February 23, 2024

Chris always treats us with the respect and great service like usual and is kind and caring towards customers More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Giovanna Bacchiocchi