Balise Lexus
West Springfield, MA
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Excellent dealership, stellar service department. Always a pain free visit. My service advisor Dmitriy Gotlib always goes out of his way to provide the best experience possible. I’ll be back in 6 Always a pain free visit. My service advisor Dmitriy Gotlib always goes out of his way to provide the best experience possible. I’ll be back in 6 months! More
I believe that good customer service is the most important feature that a dealer can offer to their customers. Balise Lexus continues to provide outstanding customer service each time i bring my veh important feature that a dealer can offer to their customers. Balise Lexus continues to provide outstanding customer service each time i bring my vehicle in. More
I have been a customer of Balise Lexus for approximately twenty-five years. In all of my dealings with the dealership I have always found them to be professional and accommodating. In my opinion the sales a twenty-five years. In all of my dealings with the dealership I have always found them to be professional and accommodating. In my opinion the sales and services teams are the absolute best. More
Excellent service very clean Very courteous good dealership to do business with will repeat business as needed with confidence dealership to do business with will repeat business as needed with confidence More
I was provided with information and video of my car while being serviced. When service was completed I was called and given the results. The whole process was so professional and complete. I am so confident being serviced. When service was completed I was called and given the results. The whole process was so professional and complete. I am so confident with this Lexus service and feel well taken care of. More
Balise Lexus is the gold standard of service. Recently had a 40 mile checkup which was videotaped, shared with me and a sale on tires with a 2 year unlimited mile warranty! No one does it bette Recently had a 40 mile checkup which was videotaped, shared with me and a sale on tires with a 2 year unlimited mile warranty! No one does it better than Lexus! More
Joe Renzulli took my RX right in for headlight replacements and kept me informed of progress and is always kind,and informative. Joe is always quick to help with all my Auto needs. I will always b replacements and kept me informed of progress and is always kind,and informative. Joe is always quick to help with all my Auto needs. I will always bring my RX to Balise Lexus for all service. A huge thank you to Joe for always taking the time for the care of my 2005 Lexus RX 330. More