Balise Hyundai of Fairfield

Excellent experience. Ryan was very knowledgable about the vehicle and had us in the new car we wanted within a couple of hours. The follow up after the sale was excellent. the vehicle and had us in the new car we wanted within a couple of hours. The follow up after the sale was excellent. More

I came in for a promotion to win a token of prize. sat down with Ryan and and said that the only way that i would buy a car is if he can get the payments less than i have them at the present time with my down with Ryan and and said that the only way that i would buy a car is if he can get the payments less than i have them at the present time with my old car. i was pying way to much. Afetr i gave him some info on my car ghe was very confident that it would work out. so i said what the heck. had my doubts since most salesman are quite the pushy type. He made me feel very confortable and gave me no pressure at all. I told him what i could and could not do with the the payments and what i wanted in a car. I ended up with a better car then i had and less payments then my other car. CVery happy. your service had been quite a pleasent experience. thank you so much for making a stressful situation not stressful. Herbert Scott Packard More

They sold me a car full of MICE. I trade in two luxury cars in an excellent condition and I bought two new Hyundais thinking I can save some money. Two days later I discover that my kid’s stroller and car cars in an excellent condition and I bought two new Hyundais thinking I can save some money. Two days later I discover that my kid’s stroller and car seat that I had in one of the cars were destroyed. I called the dealership and the headquarters right away explaining to them that one of the cars they sold me was full of mice. They told me that they are not responsible for anything and they don't care about the condition of the car. I leave in my house for 7 years and I have 4 cars on my lot. We never had problems with mice. The car is destroyed the mice ate the dashboard, wires in the engine and the seats. This is the worst experience I ever had in my life. I called the headquarters and they basically told me that this is not their problem. Don’t buy Hyundai, eventually it would cost you more than a luxury car. At least not from the Fairfield dealership in Connecticut. Once they sell you the car the next day they don’t know you. The worst customer service of my life. Now I have to pay $23,000 loan for a destroyed car. I am wondering if the president of Hyundai would like to have his kids traveling in a car destroyed by mice. PS: DO NOT BUY HYUNDAI. More