Balise Hyundai of Cape Cod

Hello my name is Jocelyn O'neil and i recently purchased a 2011 Hyundai accent from Balise Hyundai in Hyannis, MA. My Saleperson was extremly nice and so was the general sales Manager. Everyone else there w a 2011 Hyundai accent from Balise Hyundai in Hyannis, MA. My Saleperson was extremly nice and so was the general sales Manager. Everyone else there was very pleasant to me as well. My fiance and i were having alot of car troubles with our 2002 Nissan Altima and we needed to get a new car desperately. They were so good to us since our engine had died in the altima they even gave us a ride home and offered to pick us up the next day until my loans went through. They were so good to us about everything and i am very happy that we choose to go to balise rather then another dealer. I give them A+++++++++++ in customer service and my fiance and i are very grateful for all the help they gave us. Honestly i dont think i want to go to another dealership again. Thank you Balise More

My husband and I have enjoyed this dealership since we purchased 2 vehicles over a year ago. We bought our son a new Elantra and ourselves a used 2008 Tucson. I recently had the need to purchase tires for purchased 2 vehicles over a year ago. We bought our son a new Elantra and ourselves a used 2008 Tucson. I recently had the need to purchase tires for the Tucson and decided to stop into the dealership to investigate how affordable a new 2011 Tucson would be for us. From the moment I entered all of the salespeople were extremely pleasant to me. Eric Barros showed me vehicles on the lot and made the sale very easy for me. Louie Rezendes Jr(General Sales Manager) made the wait pleasurable and it was nice to see that the financial person was now James Tinsley who sold us our initial vehicles. Louie actually sent Eric to Dunkin Donuts to get me a coffee because they only happen to have flavored left which I do not care for. I also saw that an elderly woman who was waiting was hungry and they sent someone to McDonalds for them. It is this type of excellent customer service that makes people continue to use this dealership. I will(and already have) recommend them to all of my friend and family and anyone who should mention to me they need a vehicle. I sincerely hope that this rating gets passed on to them and they receive acknowledgement for their great service. Thanks for listening, Sue Sciarrillo More

I had an excellent experience buying my Tucson from Judy MacLachlan. I met her when I was in the waiting room of the service department waiting for an oil change on my Sonata. Since I had my labrador with MacLachlan. I met her when I was in the waiting room of the service department waiting for an oil change on my Sonata. Since I had my labrador with me, we struck up a conversation. At the time I was not shopping for a new vehicle but I knew if I ever was, I would certainly work with her. Shortly after that meeting, my daughter needed a new car so she got our Sonata and we bought the SUV. She has a great way with people, went out of her way to meet my needs. She even came by the house to bring some paperwork. I hope she is there when we are due for our next purchase! Balise should consider her a great asset to their sales team. More

Sales and service folks friendly and knowledgable. Showroom immaculate. James took the time to fullfill my husband's wish to make the purchase a complete surprise....bow included! In depth explanatio Showroom immaculate. James took the time to fullfill my husband's wish to make the purchase a complete surprise....bow included! In depth explanation to all questions asked. Completely satisfied. Have already suggested this dealer to other friends. We are excited with our purchase (our second Santa Fe), and will re-visit this dealer again when it's time for another new car! More

Went in to the dealership on February 5,2011 for an oil change on my 2008 Elantra and went into the showroom to look around and I was greeted very professionally from all staff. If i neede help or a cup of change on my 2008 Elantra and went into the showroom to look around and I was greeted very professionally from all staff. If i neede help or a cup of coffee, they were very nice. Ended up looking at the 2011 tElantra that was in the show room and took one for a test drive.Ended up falling in love with it and ended up buying it that day! Iwill say Louie was very helpful and assuring. Actually everybody was. I would definately send friends and family to your dealership. It was a great experience!!! Thank you to ALL!!! Sincerely, Daneen Kutnyak More

I live on the Cape with few options which is why I visited Balise of Cape Cod. My father bought a huyndai four years ago and loves it and has not had any problems. Consumer Reports rates the Tucson visited Balise of Cape Cod. My father bought a huyndai four years ago and loves it and has not had any problems. Consumer Reports rates the Tucson very well in all categories. I had a few other cars in mind to test drive but only visited one other dealeship. Once I drove the Tucson I fell in love and didn't need to look any further. Judy, my saleswoman, was very nice and accomodating and eager to answer my questions even though I had only a few due to researching cars on the internet. After I decided the Tucson was for me, we worked closely with the Sales Manager, Louie (I can't remember his last name). He was very nice and upbeat and a pleasure to work with. Even my time with Jason, the finance guy, was pleasant and informative. I felt everyone was honest with me and not simply pushing me to buy a car from them. I had to go back to the dealership a few times, once to sign papers, second time to pick up the car, and a third time to have it inspected. Each time I walked in they all greeted me by name and still treated me as if that was the first time I walked in their door. They did not sell me a car and discard me. I would recommend this dealership to anyone interested in Hyundais regardless if the live on Cape Cod or not. More

This car buying experience was by far the smoothest and easiest I've ever dealt with. The sales person went above and beyond to make sure that I was satisfied from the time I walked in the door until the t easiest I've ever dealt with. The sales person went above and beyond to make sure that I was satisfied from the time I walked in the door until the time I drove off the lot. I will recommend this dealership to others. More

No pressure atmosphere. Very Knowledgible about their cars and the programs/rebates available. Delivered on everything they promised. Did not try to up sell. They were able toput us in the car with th cars and the programs/rebates available. Delivered on everything they promised. Did not try to up sell. They were able toput us in the car with the maximum amount of features for the fairest price. More

I was greeted warmly on my entrance to the dealership by James Tingley and offered a seat at his station where he offered me a coffee. He listened to my concerns and then proceeded to give me all the answe James Tingley and offered a seat at his station where he offered me a coffee. He listened to my concerns and then proceeded to give me all the answers to my questions without trying to influence my decision for my visit. I was interested in trading in my 2005 Elantra for a newer model. The conversation was low key and comfortable for me as I needed to know what would be the best options for me. James and Jason in the business office made it a very pleasant transaction and I feel that I made the best decision for me based on their kind and wise counsel.I would recommend this dealership to anyone without any reservations. I have had my prior vehicle serviced here and have been more than satisfied with every part of the experience. The personnel are personable and make an effort to provide any information asked of them by me to help me enjoy my Hyundai Elantra. I look forward to continued collaboration with Balise Hyundai as long as I have my car. More

I had a fantastic experience buying my new Sonata here. It was a car I knew little about until I arrived at the dealer and James did such a tremendous job explaining every detail of the car as well as how It was a car I knew little about until I arrived at the dealer and James did such a tremendous job explaining every detail of the car as well as how it stacked up against the competition without any pressure or bs. They worked with me on price and really catered to my needs in every way. And I love my car! More