Balise Hyundai
Springfield, MA
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I went to the dealership looking for a used car for my daughter but after speaking with Enos Ngugi he made me see the value in buying a new car compared to buying a used vehicle. He spent time with us try daughter but after speaking with Enos Ngugi he made me see the value in buying a new car compared to buying a used vehicle. He spent time with us trying to find the right vehicle for her. He always had a smile and he listened to what my daughter wanted. I never felt pressured to buy and was always made to feel welcome. This is the reason why I would recommend this dealership to any of my family, friends, co-workers, etc.. also I would make sure to tell them to ask for Enos because he is an asset to this dealership and I would want to make sure they were taken care of the same as I was. More
My son was joining the Air Force and was due to drive to the Air Force Base in Panama City Florida. We explained the situation to the manager - that we needed a reliable used car immediately. Mr. Perez fo the Air Force Base in Panama City Florida. We explained the situation to the manager - that we needed a reliable used car immediately. Mr. Perez found a used Honda Civic that day - I believe it was from a Balise dealer across the street and we were able to purchase the car for a great price that very day! Our son has since driven the car to Tyndall Air Force Base and he and I could not be happier. The car is perfect and our son loves it. It also gives us peaace of mind knowing that he is driving a safe car. We sincerely could not have expected better treatment from a car dealer and we were treated with great care. The manager mad sure that car registration went well also. I would expect our next purchase to be at the same dealership. Thank you Balise Hyundai! More
Incredible experience. Knowledgeable and friendly sales people and non-pushy, accomodating managers. I have already recommended this dealership to friends and family looking for new/used vehicles. I woul people and non-pushy, accomodating managers. I have already recommended this dealership to friends and family looking for new/used vehicles. I would buy another car from the Balise Hyundai group any day! =) More
The sales person (Enos) and sales manager (Brian) were truly professional. The were fantastic to work with throughout the entire sales process and I never felt pressured like I was at other dealerships. truly professional. The were fantastic to work with throughout the entire sales process and I never felt pressured like I was at other dealerships. I would highly recommend Balise Hyundai to friends and family members looking to buy a new or used car. They made buying my new car a positive experience. They took the time to explain everything I needed to know about the car I purchased (including the test drive). I told them the color I wanted and they went out of their way to locate the car (in Danvers, MA). Even after I bought the car, they followed up by phone to see how I liked the car. Kudos to the sales staff at Balise Hyundai! More
Although do to my negative equity of my trade in I was unable to qualify for a new car , the representative that worked with me had exceptional customer service and worked closely with the manager to give unable to qualify for a new car , the representative that worked with me had exceptional customer service and worked closely with the manager to give me the best experience possible and best deal they could with what they had to work with , without making me feel that uncomfortableness of not being eliglble to actually get a car within my soending range and what they had to work with. Overall my experience was great I will return when circumstances change for me. More
I was shopping for the best price and received EXCELLENT service!!! They were fair with what my trade in was worth. The sales staff was informative and honest. If you are looking check them out. Was a pl service!!! They were fair with what my trade in was worth. The sales staff was informative and honest. If you are looking check them out. Was a pleasure to buy and I will buy from them again!!! More
Best experience that I have ever had with ANY car dealership. Helpful, pleasant and knowledgeable. From the first minute I walked in, I knew that it would be a great experience. The dealership was be dealership. Helpful, pleasant and knowledgeable. From the first minute I walked in, I knew that it would be a great experience. The dealership was beautiful, all staff were helpful, and they took the time to help me find out the best product for me and my family. More
Being a woman I came in the dealership prejudging that I Being a woman I came in the dealership prejudging that I wouldn't get a fair deal and instantly changed my opinion when I was greeted by my salesman Being a woman I came in the dealership prejudging that I wouldn't get a fair deal and instantly changed my opinion when I was greeted by my salesman Frankie Lewis. He was not pushy and did not tell me things that I wanted to hear..He actually listen and cared for my needs. He is by far the best salesman I ever dealt with. I would recomend anyone that I know, or dont know for that matter, to buy a car from him. More
I purchased a pre-owned Nissan from Brian H, he and all the other folks at Balise Hyundai were wonderful and easy to work with during the sales process. They continue to provide exceptional service even l the other folks at Balise Hyundai were wonderful and easy to work with during the sales process. They continue to provide exceptional service even long after the sale. I have visted many dealerships and never felt as comfortable as I did at the Columbus ave store...I will continue to refer business their way as long as the staff remains in tact. More
After shopping for about a week in which this process can be painful...My experience at Balise Hyundai was great ! The staff was very friendly,honest, and made me feel welcome at the dealership ! I have boug be painful...My experience at Balise Hyundai was great ! The staff was very friendly,honest, and made me feel welcome at the dealership ! I have bought many cars in my life but thus far this was the best ! Thanks, Like they say on the commercials here in the area , You'll do better at Balise ! I believe that was my experience !!!! I will be back soon for the next family member and will let all my friends know that you can still buy a car and feel great throughout the process!! More