Balise Hyundai

I had a very good experience with J. Daniel Schell (Sales I had a very good experience with J. Daniel Schell (Sales Consultant) at Balise Hyundai in Springfield, MA. Dan was very patient with me and explain I had a very good experience with J. Daniel Schell (Sales Consultant) at Balise Hyundai in Springfield, MA. Dan was very patient with me and explained the entire lease process perfectly. He is very knowledgeable and professional. (I traded in my Mitsubishi 3000GT for a new 2011 Hyundai Genesis Sports Coupe.) I opted for a 3-year lease and am very happy with the service I received and the vehicle itself. The car is beautiful and handles well. Dan went over all the options and auto manuals with me and explained everything precisely. I will continue to do business with Balise Hyundai and highly recommend this dealership to anyone ready to buy or lease a new vehicle. More

I bought my 2004 Chevy Cavalier at Balise Ready Credit. I traded it in for a 2010 Pontiac G-6. The sales people were very helpful and friendly there. It was a very pleasureable experience. The general manage traded it in for a 2010 Pontiac G-6. The sales people were very helpful and friendly there. It was a very pleasureable experience. The general manager: Isha Simon, Is a very pleasant and professional representative of the Balise team. I will not hesitate to tell everyone I work with & All of my freinds to go to Balise. My experience there,I can sum up in one word. AWESOME !!!!!!! Thank You for all that you have done for me and my family,Sincerly Paul J.LeBlanc More

They were very helpful and knowledgable about all the products and explained everything in full and helped us to find the best car suited to our needs. We would highly recommend them to anyone. Both Chr products and explained everything in full and helped us to find the best car suited to our needs. We would highly recommend them to anyone. Both Chris and Brian were extremely helpful and explained all the features of the car which were quite new to us. More

I am so pleased how easy it was to buy a car. I only had to come up with the purchase price and all the paperwork, putting on license plates, setting up service appt for lojack, etc. was all done expertly to come up with the purchase price and all the paperwork, putting on license plates, setting up service appt for lojack, etc. was all done expertly by J. Daniel Schell. He made it a pleasure. Daniel explained everything to my satisfaction and I felt very comfortable driving my new Elantra off the lot. Daniel even took me to the Service Dept and introduced me and explained their low cost for oil change and how they make it easy to get any work done. Daniel was very courteous and friendly and knowledgeable and helpful in every aspect of the new car purchase and I would recommend him and Balise Hyundai to all my friends looking for a good product and a knowledgeable salesman. thank you, Daniel. Marilyn Erickson More

I had a great experience purchasing a new autombile at Balise Hyundai in Srpingfield, MA. First of all, our sales person, Enos Ngugi understood exactly what type of car I was in the market for and the p Balise Hyundai in Srpingfield, MA. First of all, our sales person, Enos Ngugi understood exactly what type of car I was in the market for and the price range that I would be willing to pay. He worked extremely hard with his manager, Brian Houser to give me the lowest price possible. Enos was extremely custommer serviced orientated and took care of all the necessary paperwork and details in order to deliver the car me in a timely manner. I would recommend the Balise dealership to other people. More

Brian, Stewart, and Chelsea, Rob worked as a team. They were competent, knowledgeable, sensitive to my concerns, and patient. Stewart spent a great deal of time demonstrating all the features of the Elant were competent, knowledgeable, sensitive to my concerns, and patient. Stewart spent a great deal of time demonstrating all the features of the Elantra to me. There were more knobs than what to do with. After he gave me a lesson, he suggested that I return to the dealership in a few days for a reviews session to make sure that I was totally comfortable with my new purchase. That's special!!! The price of the car and the negotiations were very fair. I plan to have my car serviced there also. Why?? Because this group is professional in every way and I feel very comfortable that I will be treated very well. Thank you Brian, Stewart, Chelsea and Rob. I appreciate all that you have done for me. Barbara Kolb More

My fiancee and I went first to Lia Hyundai in Enfield CT and were treated very poorly by Justin the finance manager. After a bate and switch experience we left with our cashiers check in hand. We were pla and were treated very poorly by Justin the finance manager. After a bate and switch experience we left with our cashiers check in hand. We were planning to lease two new 2011 Sonata SEs. Sadly they weren't able to accomodate us as originally promised and lost the opportunity to earn our business. Neeless to say it was a classic example of poor salesmanship, and a lack of honesty that sent us elsewhere. The attitude of the manager was very condescending and unhelpful. That night we found a Balise advertisement online for a more upscale version of the same car we were looking for. We stopped at Balise Hyundai in Springfield MA two hours later. We told them very frankly about our negative experience at Lia Hyundai earlier that evening. We explained in detail what we were looking for and provided the staff with our information. Enos Ngugi and John Perez both helped us to run the numbers on leasing two 2011 Sonata's (SE Turbo 2.0, an upgrade from what we originally planned on leasing). Both men were friendly, helpful, and honest with us. My fiancee and I were very impressed at the level of detail and professionalism that went into our sale. Balise was very respectful of our time and we finalized the sale the following day. So far we both love our new cars and would highly recommend Balise to anyone looking for a Hyundai. We even referred a neighbor of ours who was planning on stopping in at Lia and thought better of it after hearing our story. He will be contacting Enos and John soon! We will definitely be repeat customers!! More

I've been incredibly impressed with the service department. When I've taken my car in, they keep me in the loop and help me make informed decisions. On my last visit, the service advisor went so department. When I've taken my car in, they keep me in the loop and help me make informed decisions. On my last visit, the service advisor went so far as to tell me what were priorities and what could wait. Most places would have tried to talk me into getting every minor issue fixed immediately, no matter the cost. They don't talk down to me just because I am a woman, and are more than happy to answer any questions. On one occasion, I had an issue with a service advisor. Danny, the manager, quickly jumped in and took care of the issue. Since then, I have never had another problem. My car is 10 years old and running great, thanks to their help! I also appreciate that they remember who I am and are aware of the history of my car. They never treat their customers like strangers. More

I loved my experience with this dealership! I knew exactly what I wanted and I was doing some price comparisons between three dealerships. Balise Hyundai was the only one that didn't give me a hard ti exactly what I wanted and I was doing some price comparisons between three dealerships. Balise Hyundai was the only one that didn't give me a hard time about shopping around. They gave me a price, even though they knew I wouldn't be buying a car that very minute. After getting a price from them, I checked out the other two dealerships in my area. Not only did they have higher prices, but they were also incredibly rude about me "shopping around" even though I was very upfront about it! Bottom line: Buy your next new or used vehicle at Balise Hyundai. Be sure to talk to Enos! He has a laid-back approach to sales and he won't mess around with you when it comes to pricing. Great dealership! More

I went to Balise to purchase a new car and trade-in my old Toyota Camry. Personally I am a very picky person and had a not-very-good experience at my near by Hyundai dealer. So when I got a sales call old Toyota Camry. Personally I am a very picky person and had a not-very-good experience at my near by Hyundai dealer. So when I got a sales call from Springfield MA (which was about 40 mins drive from where I live) I was a little hesitant, but decided to give it a shot. My experience at Balise was very nice. The staff was exceptionally friendly and they were very patient throughout the whole negotiation process. They gave me a good price for the new car and gave a good trade-in price for the old Camry as well. The experience at Balise is the only reason why I still drive all the way to Balise in Springfield MA for even my periodic services and oil changes (Even though I could do it at my nearby Hyundai dealership which is 5 mins away from my house). I even brought my friends to the dealership and each time we had the same pleasant experience and they too purchased cars from Balise. More