Balise Honda of West Warwick
West Warwick, RI
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My Wife and I had a wonderful experience at Majestic Honda because we had a great salesman, Dave Moniz. He was extremely friendly, helpful as well as knowledgeable. We would recomend this dealership and Honda because we had a great salesman, Dave Moniz. He was extremely friendly, helpful as well as knowledgeable. We would recomend this dealership and salesman, Dave to friends, family and strangers. More
I had a Oil Change scheduled today, but also needed a Service Record Book and Touch up Paint. Without hesitation, Mike Girard (sales Manager) was able to do this request which needed a lot of informatio Service Record Book and Touch up Paint. Without hesitation, Mike Girard (sales Manager) was able to do this request which needed a lot of information/backup in the book as well. Shuttle service was excellent, and no time was lost. I am very happy with their service and my Honda Accord. Thank you! More
I purchased a used Civic from this dealer. One problem was that it had a broken mirror. They promised that this would be fixed when I came to pick it up. They called to say the car was ready and I went was that it had a broken mirror. They promised that this would be fixed when I came to pick it up. They called to say the car was ready and I went to get it. When I arrived I found the mirror still broken and they wanted me to pay for the car but they would get it fixed soon (yeah right). After going back three times (yes I was stupid enough to put a deposit on the car) I finally accepted the car (mirror has still not been fixed but I've given up). The car also had a bad transmission (found this out after I finally took it). I was told I had a warranty, the service staff said I didn't until I provided the paperwork proof. I was told I wouldn't be charged for the repair because the car was bad when I took it. I was still charged. I would say that 90% of everything that came out of everyones mouth there was a complete lie. The sales staff was extremely rude (one sales associate called me an ***hole under his breath while I was there, thanks Nelson). When I asked about there we are not happy unless our customer is happy policy, they told me tough luck they couldn't make everyone happy. This was the worst car buying experience of my life. It was bad enough that if it was a movie it would be a comedy because no one would believe that it could happen. Buying a car from Majestic Honda was the worst decision of my life. More
We have leased four Hondas (Pilots, CR-V )for several years. We actually travel from Connecticut to Rhode Island because of the excellent customer service and very competetive prices. We have worked wi years. We actually travel from Connecticut to Rhode Island because of the excellent customer service and very competetive prices. We have worked with Mike Gerard for several years and we have always been pleased with the excellent personal service. This year we worked with Debbie Pinto and would like to commend her on her excellent follow-up and help with handling the paperwork between two states. She had our car ready for us when we arrived and explained all the features. We are very pleased and unreservedly recommend her and this dealership. More
My wife and I met with sales reps and managers at 4 locations over a one week period. I can't say enough about the professionalism and overall efficiency of this dealership. Not only were they polite a locations over a one week period. I can't say enough about the professionalism and overall efficiency of this dealership. Not only were they polite and courteous of our time, they actually paid attention to our requirements and needs and didn't waste a second trying to sell us something we didn't want or couldn't afford. The price on our 2012 accord ex was unmatched by any other dealer, they returned our phone calls immediately, they knew who we were when we did call and we never felt pressure at any time. I also have to mention that the process was quick and easy and looking back at maybe 6 or 7 purchases I've made over the years at various dealerships, I can't remember any one of them ever going as smoothly as this one did. I've never used this dealer before but can assure you that I will continue to use them in the future. Best regards and good luck in your search..... Darrin and Melissa More
Our experience with Majestic has been excellent, from shopping inventory on-line, working with sales, finance, and straight through to registering our new vehicle. Working with Dave Moniz has been great shopping inventory on-line, working with sales, finance, and straight through to registering our new vehicle. Working with Dave Moniz has been great. He has been courteous, friendly, understanding, down-to-earth, and accomodating. He has listened to our needs and has helped us find what we are looking for in a no-pressure environment. We continue to work with Dave on a possibe second purchase. Also, we really appreciated Howard's work in getting us through financing in a no-nonsense, hassle-free manner. We look forward to continuing our relationship with Majestic. More
I started my buying process with someone who is no longer there who I really enjoyed dealing with but overall, the process was very professional. Mike Girard in particular is a "square shooter" and a pleasur there who I really enjoyed dealing with but overall, the process was very professional. Mike Girard in particular is a "square shooter" and a pleasure to deal with. I found Mike's valuation of my trade in to be very fair and the main reason I choose this dealer over the other I looked at. If you are looking for a low pressure sales experience, this is the dealership for you! More
We drove to another dealership in search for a used Odyssey EX-L. They did not have one in our price range or exactly what we wanted. Their salesman suggested we try Majestic Honda which was 20 minut Odyssey EX-L. They did not have one in our price range or exactly what we wanted. Their salesman suggested we try Majestic Honda which was 20 minutes away and in the general area. We arrived 10 minutes before they were to close. Richard Brown showed us what they had and offered to let us test drive the EX Odyssey which met our price range. We liked the car but wanted to look some more. Upon checking his inventory again he found a EX-L which he was unaware he had because it was listed as belonging to their Lincoln RI dealership. He offered to let me drive it which I did. The care was absolutly great and was just what I was looking for. He offered it to me for the same price as the EX which was lowered from their original price. Offered me a good price for my Old CR-V. The dealership stayed open for an extra 2 hours on a Saturday evening, in Order to accomodate us and to complete the sale. I picked the car up several days later on the day I agreeded upon. Richard Brown salemen did what he said he was going to do for me in addition gave me a good deal. I am very satisfied with the service I received and the exceptional vehicle I purchesed. More
Joe was great to work with. He helped me during the process and he continued to help with some little things after the sale. It was a quick and painless proces.... They were also great with my littl process and he continued to help with some little things after the sale. It was a quick and painless proces.... They were also great with my little boy! More
I first ordered my new honda civic on 7 Sept, after my accord was total in an accident. When i approached the salesman Bob, I explained my situation informing him i was in a renter and needed a car ASAP. accord was total in an accident. When i approached the salesman Bob, I explained my situation informing him i was in a renter and needed a car ASAP..He informed me that there were 2 available (I drive a manual), gave me the color choice i had availabe, i picked one and was promided delivery by 9/14..The 14th came and went..no phone call. I finally called him, asking where my car my be..at that time i was promised a car 0n 9/21. again date came and went with no phone call. Went into the dealer my self on 9/23, spoke with the manager, very appologetic, again promising to look into it, That night i recieved a call from bob..staing he was sorry, and he had found a vechicle locally and would by here by no later than monday, again monday comes..no call..went to the dealer,,quess what NO CAR!! They promtly refunded by deposit and provided my with info on a dealer in Mass.. I had my new car within the week with the other dealer.. this is not my 1st Honda..actually its my 5th and have dealt with majestic in the past. But will not in the future More