Balise Honda of West Warwick

Wanted a 2005 Honda Touring with DVD and Navigation in a particular color (Red Rock). They did not have any of that model in stock but had one in our color coming in. When it did come in they were able to particular color (Red Rock). They did not have any of that model in stock but had one in our color coming in. When it did come in they were able to hold it for us until we could come up with the down-payment. Michelle was great, but the managers can be a pain. We contacted Majestic through email, and the way internet sales and walk ins are treated is different as far as down-payments and credit checks go. The entire transaction was smooth because of Michelle's professionalism. Would by all means purchase and recommend anyone from buying another Honda from her! We did not get any optional equipment or extended warrentee for the simple reason that the prices were higher then other honda dealers on the net. More

Brought my wife's Honda in which was purchased at the same dealership by us 5 years ago. They would not perform the recall work saying it was expired by Honda. Honda did confirm this but dealer would n same dealership by us 5 years ago. They would not perform the recall work saying it was expired by Honda. Honda did confirm this but dealer would not even consider good will on a percentage of the repair. Overall, very rude people. Used to have loaners for service for people who purchased the cars there but were kind enough to say that they disc. the program and that I could rent a car from them if I wanted to....gee thanks. When we went to pick up the car, they had LOST my key! Unbelievable.... More