Balise Honda of West Warwick

This was not the first car we have purchased from Majestic Honda-South, and all of my Hondas have been serviced there. Although we live a half-hour away, we have always been pleased with the profess Majestic Honda-South, and all of my Hondas have been serviced there. Although we live a half-hour away, we have always been pleased with the professionalism of the sales and service staff there. We were looking for a car for my wife who was interested in replacing her older Honda CR-V with a new model. The sales person who assisted us, Mr. Josh Ostrow, was very pleasant, patient, and knowledgeable. In fact, he proved to be the most pleasant of all the sales people we have dealt with at Majestic Honda. We made it clear that we did not want to be pestered -- we would contact him if we continued to have interest in purchasing a car there or had questions. We returned several times to look at cars on the lot and to test drive two of them. We finally made a decision to purchase a new CR-V. When we picked it up, Mr. Ostrow answered all of our last-minute questions and made sure that my wife's I-phone was fully functional with the hands-free audio system. We look forward to continued professional assistance from Majestic Honda-South. More

Sarah helped me get out of bad lease situation from Metro Honda Johnston. I feel they were genuinely concerned for my situation and got me into a new vehicle, which I love! Sarah was very helpful and knowl Honda Johnston. I feel they were genuinely concerned for my situation and got me into a new vehicle, which I love! Sarah was very helpful and knowledgeable. I will definitely return to Majestic Honda More

David Fontaine was very friendly and upfront with us from the start. He gave us honest answers to all of our questions and was always available to help sort of the details. the start. He gave us honest answers to all of our questions and was always available to help sort of the details. More

Rachel and Terra (finance) were excellent!! I normally hate the whole car buying experience because I hate negotiating and am always afraid I will get screwed somehow. Also, almost any dealership you go hate the whole car buying experience because I hate negotiating and am always afraid I will get screwed somehow. Also, almost any dealership you go to some sales person is ready to pounce on you before you even park your car. There was none of this at Majestic. The whole process was PAINLESS!! Rachel gave us such a great deal right off that there was no need to negotiate. She also is very personable without being phony. Terra in finance was just as great! Two thumbs up!!! More

Found a car I liked online and went down to check it out with no intention to buy on the spot. I received such great treatment from Dave Fontaine and new rep Ryan Waskewitz that I knew I had to purchase TH with no intention to buy on the spot. I received such great treatment from Dave Fontaine and new rep Ryan Waskewitz that I knew I had to purchase THAT car and from THESE guys. Thanks Majestic Honda for making it work!! More

I preference my comments by saying that I do not write reviews because it does not benefit me. It only possibly benefits the next customer. And research shows that most feedback is simply ignored. (Addit reviews because it does not benefit me. It only possibly benefits the next customer. And research shows that most feedback is simply ignored. (Additionally, the web site for conducting a review is not user friendly.) So why am I writing a review? Because I am disappointed and was hoping dealerships had really changed in how they handle customers since my last purchase. How do I handle disappointment from a sales/purchase decision in the future?(not just cars) I vote with my money elsewhere. So... It has been over two weeks and I am still waiting for my owner's manual which needs to be in the glove compartment for on-the-spot reference. I still do not know how to use the 4WD and refuse to download any manual on-line. Why? Because the web site for the dealership stated that there was an owner's manual with the car being sold. Honda is a good/great product. I have owned 3 Acura vehicles. I really wanted the 4WD, so that is why I chose the Pilot over the MDX. Just because a product has a good reputation does not necessarily mean the dealership automatically is aligned with the product. It was troubling that I had to make discoveries about the purchased vehicle and then have to take time out of my schedule to return it for repairs when the problems could have easily been discovered if the vehicle had been better examined. (Vibration at speeds over 70 mph, which turned out to be out of balanced tires. Rear compartment handle not working properly, just needed cleaning/adjustment). Additionally, I also needed the electrical wire hook-up for a trailer installed. I paid for the installation at the time of the vehicle purchase. I found it disturbing that the sales person said yes that a 4-pin could be installed. Even though the the sales order did not specifically state my request for a 4-pin hook-up, I did not give it a second thought. However, when I picked the vehicle up I was told that Honda only uses 7-pin blade connectors. So, I had to go to the trailer store and buy a connector-adapter. You may say, "what is the big deal?" It is about the details, that make the buying experience complete, not just smiles and "yes sirs" (which I did receive plenty of), which makes me suspicious about the smiles and yes sirs, when attention to detail does not occur or even exist. So.. I guess I will have to order my owner's manual and dome light lens myself. Oh, and attention to detail at point of sale, in my opinion, translates in to whether I would use the dealership for service. I think you know the answer. Date of purchase: 3/22/2013 Sales person: Dave Fontaine More

I have bought a Used car from Majestic Honda. They accepted my offer 10 days ago and asked for a deposit to start addressing a few items that were part of the agreement that was accepted. 7 days ago accepted my offer 10 days ago and asked for a deposit to start addressing a few items that were part of the agreement that was accepted. 7 days ago the sales transaction was completed. A week ago they told me one item was left to complete. Every day during the week I was given the impression that it would be ready the next day until I found out that did have the part yet. They have my money and don't seem interested in completing their end of the deal in a timely fashion. So far not so good. Lots of delays and waiting on my part ever since we agreed on the deal. More

Big thanks to Joshua at Majestic Honda South for making our car buying experience so easy. We enjoyed our experience with Joshua and appreciated how he didn't pressure us and was so knowledgable and friend our car buying experience so easy. We enjoyed our experience with Joshua and appreciated how he didn't pressure us and was so knowledgable and friendly! He truly made this purchase easy and enjoyable. We would recommend anyone in the market for a new or used car to speak with Josh at Majestic Honda. More

Josh was very down to earth and helpful. He made my car buyer experience easy and enjoyable. I shopped around various other dealers and didn't find the professionalism or pressure free environment I was se buyer experience easy and enjoyable. I shopped around various other dealers and didn't find the professionalism or pressure free environment I was searching for until I went to majestic Honda south. Thanks Josh for making this such an easy transaction!! I will recommend Josh at Majestic Honda to everyone I know. More

I have given the rating that I have because I went there looking for a new Honda Accord and they helped me find exactly what I needed at an affordable price. The service was great and they answered all my looking for a new Honda Accord and they helped me find exactly what I needed at an affordable price. The service was great and they answered all my questions and showed me anything I didn't understand. More