Balise Honda of West Warwick
West Warwick, RI
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Sarah was awesome, she had alot of patience and she knew what she was selling me. She also found me the best possible rate I would definitely refer her to everyone! what she was selling me. She also found me the best possible rate I would definitely refer her to everyone! More
David was upfront about pricing, accommodating and easy to work with. He worked to get us a good deal and delivered. The usual frustration associated with car buying never infected the exchange - it was to work with. He worked to get us a good deal and delivered. The usual frustration associated with car buying never infected the exchange - it was a relatively easy process. We have done business with Majestic before and would most certainly both return again and refer friends for future purchases. More
David Fontaine provided the kind of sales experience that will bring me back to Majestic South for my next car purchase. He asked straight-forward questions and patiently listened as I explained what I was l will bring me back to Majestic South for my next car purchase. He asked straight-forward questions and patiently listened as I explained what I was looking for. He worked quickly to put together a trade-in deal that exceeded my expectations. Indeed, David delivered a level of personal service you rarely find in today's retail market. Five stars! More
I was extremely satisfied with the customer service I received in dealing with both Carmella and Rich. All communications with Carmella were via email / phone and her professionalism, knowledge and team received in dealing with both Carmella and Rich. All communications with Carmella were via email / phone and her professionalism, knowledge and teamwork was exceptional. She continued to follow-up with me on a very regular basis, but not in an imposing way at all. She also advised me when she would be out of the office and made sure I had contact information for my salesman who would cover if I had any questions or needed further information. My salesman was Richard Brown. He did a very, very thorough job in addressing any concerns I had and anwering all questions. He was not pushy, but competent and approachable. I felt comfortable and never pressured. He offered me some options and reviewed them until I was satisfied and one I chose was the tire and oil change Honda coverage. I really felt that he was advocating in my best interest. I would highly recommend both of these individuals and will tell others about my experience. Both were very custome centric. More
I visited a different dealership (Metro Honda Johnston RI) after they sent me a reasonable quote. The visit was very uncomfortable,the quote was an outright lie and the people were deceitful. I then recei RI) after they sent me a reasonable quote. The visit was very uncomfortable,the quote was an outright lie and the people were deceitful. I then received a quote from Majestic Honda South. When I visited Majestic the quote was real with no hidden numbers or surprises. David Fontaine was helpful,courteous and honest. David made the extra effort to make the transaction as smooth as possible. Because of David and Majestic I would definitely consider Honda again. More
I buy cars every few years and of all the sales people I've ever dealt with, I believe that today was the best experience I've ever had with a car sales person. Josh was wonderful, friendly, honest and ha I've ever dealt with, I believe that today was the best experience I've ever had with a car sales person. Josh was wonderful, friendly, honest and had the most patience I've ever seen in a person. Most times when you buy a car and the sale is done, the sales rep doesn't spend a lot of time with you, but I couldn't believe how thoroughly Josh went over all the details of the car. I would never go to another sales person again. If Josh ever left Majestic Honda, I would honestly say that I would have to buy a car from him wherever he was working. What a genuine, sincere and just great guy. He restored my faith in car salesman. Great person that I'm looking forward to seeing at the dealership when I'm there. Many thanks to Josh for being so kind and so nice. I never knew about this website but it's a great idea to be able to read reviews and be able to make up your mind before your purchase about who you want to deal with at the dealership More
This dealership and our sales person Dave Fontaine were very easy to deal with. Buying a new car can be a stressful experience but we felt very comfortable with our visit here. I would recommend this deale very easy to deal with. Buying a new car can be a stressful experience but we felt very comfortable with our visit here. I would recommend this dealership to friends who are looking for a car. So far, we are happy with our purchase of a 2013 Honda CRV. More
My shopping experience with Majestic Honda was great. My wife bought her Odyssey from them several years ago and it's been a reliable family vehicle. When it came time to pass my current car along to my col wife bought her Odyssey from them several years ago and it's been a reliable family vehicle. When it came time to pass my current car along to my college-bound child, I started looking at subcompacts since gas rates have skyrocketed. Not surprisingly, the Honda Fit was at the top of every possible industry review. Naturally, I thought of Majestic first. However, the sales consultant who sold us the van had since retired, so I looked around first to see what the rates were. I got a few competitive quotes but some of the other dealers were playing games, including not including destination fees in their selling prices. I saved Majestic for last, and walked in one evening to test drive a Fit. I had been working with Joe Bevilaqua previously looking at used models, but he wasn't working that evening. Dave Fontaine greeted us when we walked into the showroom. We briefly explained what we were looking at and said we wanted a test drive. He went out to pull a test unit from the lot and we spent time exploring the floor model. Dave was very professional, pleasant and during the whole process, never tried the hard sell, and knew from our conversations that were set on the Base Model. He did not try to upsell and was great to work with when pencilling the quote. I had a selling price that was a couple of hundred dollars lower but from a dealership much further away. Dave and the Sales Manager worked quickly to match that price with no qualms. We quickly came to an agreement for a new Fit. I was a little apprehensive when it came time to meet with the F&I, but Terra Carson was very straightforward and pleasant. There was no hard sell when we declined the additional protection options, and once she confirmed the bank draft was valid, we were done probably inside of a half-hour. Dave walked us through the manuals and sat down with me in the car to answer any questions on the controls. I am now the proud owner of a brand new Fit. I'd like to thank Dave, Terra and Joe who patiently spent time with us one Saturday a few weeks before pulling out several used models to give us an idea if we wanted to go pre-owned. Thanks everyone! More
I recently purchased a new 2013 Honda Accord EX-L at this dealership and have to say out of all the new cars I have purchased this was the least stressful and was very informative. I worked with Joshua Ostr dealership and have to say out of all the new cars I have purchased this was the least stressful and was very informative. I worked with Joshua Ostrow with the sales portion of the sale and he was Honest every step of the way and if something was understood he was patient enough with me and my wife to explain it again so that we felt comfortable every step of the way. He layed out everything on the table and went over every part step by step. He was awesome. Then was the Finance portion of the sale and with Terra Carson if you wanna be signing paperwork all day she is the person to go to. She is very intimidating as well..... JUST KIDDING. She was a mirror image of Joshua when it comes to customer service and making sure we understood every step. The process overall went very smooth and painless. They took my trade in for a reasonable amount and we are very happy. The car is awesome.. Can't wait to see what the next evolution of Honda will be cause odd are I will be returning back to see Joshua and Terra again for my next purchase. Happy Customers, The Kingstons! More
I just leased my third vehicle through Richard Brown and every time I have found him helpful and very friendly. Terra Carson was the finance person that was used during my lease and she was very friendly a every time I have found him helpful and very friendly. Terra Carson was the finance person that was used during my lease and she was very friendly and helpful. I know when my lease is up I will be returning to Majestic for next vehicle and this is due to the staff at this location. More