Balise Honda of West Warwick
West Warwick, RI
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We went at the dealership looking for a used car for my wife but left that day without finding what we were looking for. John took our info and told us he would call if he came across what we wanted. We wife but left that day without finding what we were looking for. John took our info and told us he would call if he came across what we wanted. We kept looking, we weren't really in a hurry and after a couple of weeks John contacted us with the perfect match. This is the second used vehicle we buy at Majestic Honda South, the first was a car for our daughter and on both occasion we were treated very well. Paul and Maria Ceroni More
David Fontaine was great to work with. He was very accommodating to me and my parents while we were deciding on a vehicle. He was very friendly and knowledgeable. He made the negotiation process reaso accommodating to me and my parents while we were deciding on a vehicle. He was very friendly and knowledgeable. He made the negotiation process reasonably comfortable for us. It was definitely a no pressure situation. Even after the purchase, Dave made sure to walk us through all the steps of the purchase process and was not overbearing in any way. When I picked up the vehicle, Dave made sure to spend time with us to show us the vehicle and all the functions. Would highly recommend Dave to others. More
I bought a pre-owned Pilot recently. Anthony Scudieri was very professional and patient, as I am definitely not an impulse buyer. My previous SUV, a Trooper lasted me 14+ years. Love the Pilot, but as a bui very professional and patient, as I am definitely not an impulse buyer. My previous SUV, a Trooper lasted me 14+ years. Love the Pilot, but as a builder, the factory roof rack is not adequate for my purposes. I will replace it with an after-market rig. When I examined the factory rack to remove it I noticed evidence of a previous repaint-the previous owner had had a body shop repair some sort of minor damage not reported on CarFax. The unknown body shop had painted AROUND the feet of the rails and now the clear coat was peeling away. After a very cordial meeting with Lee Aruth, the Sales Manager, and John Martins, the Body-Shop manager, Mr Aruth agreed to repair this problem at no expense to me, simply to make me completely satisfied with my Majestic experience. They had to prep and completely clear-coat BOTH sides, not including the doors, because the area is continuous from the roof rails to the sills! Mr Martins even offered and indeed did install new roof moldings, to replace the old ones removed for the future after-market rails. Let me emphasize ALL this work was not their fault, but they felt a responsibility and need to make me completely satisfied. As an owner of a small business, I always feel a need to make my customers satisfied, but that is a much more intimate relationship. It might have been easy to brush me off with the fact that they had no responsibility in the matter. But NO! These three men went above and beyond the call of duty, and I am truly impressed! More
I am writing this review because I have been extremely pleased with Majestic South. My salesman was Dave Fontaine who was a true gentleman. He never pressured me. I traded in my car and my husband's ca pleased with Majestic South. My salesman was Dave Fontaine who was a true gentleman. He never pressured me. I traded in my car and my husband's car. I had never leased a car before and Dave certainly helped me get a great deal. I highly recommend Dave and the people who I have met at Majestic south. The service and care has been terrific. To conclude, I am very happy to have leased my car from Honda South and I feel confident that going forward my lease relationship with Honda South will be a good one. Beth Paquin More
I purchased my new Accord from Majestic and Josh back in April. Not only has the car been great but the dealership and, in particular Josh, has been very responsive to any issues that have come up since th April. Not only has the car been great but the dealership and, in particular Josh, has been very responsive to any issues that have come up since the purchase. Most recently I had noticed two small dings in the paint on the car and called Josh to inquire about being able to purchase some touch-up paint. Instead, Josh told me to bring the car in and when I did he took the car to his reconditioning man and when he brought it back the paint chips had been repaired. The whole experience was effortless and I was thoroughly pleased by both the work and the way Josh responded to my concerns. More
Anthony gave me the information I needed and then let me have my space and time to decide. I was able to call him after hours with questions and he returned messages promptly. He was not pushy unlike anothe have my space and time to decide. I was able to call him after hours with questions and he returned messages promptly. He was not pushy unlike another dealership which was competing for my business. Terra was awesome at closing and didn't push unwanted items on me but explained the benefits and risks of each option and then let me decide. I only took what I wanted and was extremely happy with my experience at Majestic. More
I visited this dealership on a Saturday morning and was greeted right away by Josh Ostrow. I immediately felt at ease and comfortable with Mr. Ostrow. He did an amazing job of answering all my questions greeted right away by Josh Ostrow. I immediately felt at ease and comfortable with Mr. Ostrow. He did an amazing job of answering all my questions (I had several!) and was even able to help keep my 6 year old daughter occupied throughout the whole process. I would absolutely recommend the dealership, Mr. Ostrow specifically. I had a very positive experience and couldn't have asked for anything more. More
My husband and I highly recommend both Sarah and Majestic Honda. Sarah is a huge asset to the dealership with her warm and knowledgeable approach. She answered all of our questions thoroughly and promptly Honda. Sarah is a huge asset to the dealership with her warm and knowledgeable approach. She answered all of our questions thoroughly and promptly via email and was never pushy or 'salesy'. Other dealerships inundated us with calls and messages - not with Majestic and Sarah. We were offered a great and very competitive deal right off the bat, which was unexpected and very refreshing. We were also given all the information we needed about the vehicle and purchase and then provided the space and time we needed to make our decision. All in all, we had a great experience and would not hesitate to return here or recommend Sarah and Majestic Honda to family and friends. More
When I first arrived at the dealership it was too crowded with cars and didn't seem like a place I wanted to do business with as there were no sales people coming out to us, but then we met Josh. Josh was t with cars and didn't seem like a place I wanted to do business with as there were no sales people coming out to us, but then we met Josh. Josh was the best sales person I have dealt with at any car dealership. I had a great experience with him at Majestic Honda. He was very nice and knew exactly what kind of car would make me happy. He knew all the latest features and how to work them on the car which was very impressive. He didn't pressure me into anything which made the experience so much better. He has taken care of my car and anything that I had problems or questions with. A great overall experience due to him being my sales person! More
I actually dreaded the thought of the car buying experience again. I have been actually putting it off because the thought of having to dodge and feel pressured by the typical "salesman." Eric made experience again. I have been actually putting it off because the thought of having to dodge and feel pressured by the typical "salesman." Eric made it easy, quick and actually enjoyable-no pressure and was very helpful. Great guy and dealership! Would definitely recommend Majestic Honda South as well as Eric Bruno. More