Majestic Honda - Service Center

My car got a loose washer on the exhaust pipe which is making noise on highway. They did test drive twice on two different appointments and still could not find the problem. The service guy kept saying:"w making noise on highway. They did test drive twice on two different appointments and still could not find the problem. The service guy kept saying:"we are short of people" and asked me to make a whole day appointment next week and I have to leave my car there. I left there and stopped at Sears Auto Service and had it checked and fixed in 15 mins without charge. The girl who found the problem only has 2-year experience. But the Honda mechanic 31-year experience. SHAME ON YOU, MAJESTIC HONDA!!! More

I was having issues with my minivan that corporate Honda was basically giving me the runaround on. Kevin stepped in and offered to try to get me in a new minivan for a great deal. I ended up working with was basically giving me the runaround on. Kevin stepped in and offered to try to get me in a new minivan for a great deal. I ended up working with David and bought a great new van for a fantastic price. They went above and beyond to do the best they could for me. I couldn't have asked for better service! I would highly recommend this dealer (we have purchased several cars there) and especially Kevin and David. We will go back the next time we need a new car. More

I have a 2002 Accord bought from another dealer, brand new, however Majestic Honda in Lincoln RI is the closest to where I live so for the longest time all of the vehicles service was done here. They char new, however Majestic Honda in Lincoln RI is the closest to where I live so for the longest time all of the vehicles service was done here. They charge obnoxious amounts for everything, and I have had experiences where they have done things without asking. The two most major problems I have with this dear are to me very serious. The first problem causing the most problems with the vehicle would be how Majestic withheld telling me about an extended coverage on the transmission on the car, after this period they then told me I should replace it at my cost because it was past the time, and another problem is dealing with the cruise control, after picking the car up from a service the Cruise stopped working, so the next service I had them look into this. They told me it was the main cruise control unit needed replacing and would cost $600 + to fix the problem. I denied this because the price was too steep, and I decided to open the hood for once, I do have knowledge about cars, and fixing them, but it takes too much time. So, come to find out they had snapped the cruise control cable off the main throttle body, this was obvious considering tool marks on the throttle body. These are only two of my worst experiences with Majestic Honda, I now go to Herb Chambers Honda in Seekonk, MA, which is much farther away but much better service. I will never recommend Majestic to anyone, instead I will push them far away due to the inappropriate experiences I have had. More

I bought a part online from them, they sent the wrong part and then refused to correct the mistake even tho I had given them the VIN with my order. I am currently fighting this out with them. Don't trust part and then refused to correct the mistake even tho I had given them the VIN with my order. I am currently fighting this out with them. Don't trust these people. More

Ordered a windshield and related parts from their online store. Received an emails stating they can't ship oversize parts to me and they cancelled my order. I was ok with that and asked them to remove the store. Received an emails stating they can't ship oversize parts to me and they cancelled my order. I was ok with that and asked them to remove the pre-authorization from my card so I could order from someone else. River refused saying I had to wait 4 day for the pre-auth to drop off. I waited the 4 days and instead of dropping the pre-auth, they charged my card! Now I have to wait several more days for the refund to come through. Overall they tied up my funds for almost two weeks instead of taking 5 minutes to contact my bank and remove the pre-auth. My car is out of commission for two weeks longer because of this. More