Balise Ford
Hyannis, MA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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'great serive dept. terrible sales dept I tried to buy a 2015 Expedition from Balise, my local dealer. Not only did my sales contact not return my call when I left him a message, but the pe I tried to buy a 2015 Expedition from Balise, my local dealer. Not only did my sales contact not return my call when I left him a message, but the person who did wait on me when I showed up to buy a car, after trying to get an "Internet price" was clueless and tried to show me a 2014 version, not knowing that I wanted a 2015. Awful sales training. This is the second time I've tried to support my local dealership but it is the absolute last time I will do anything with them other than service. Don't waste your time trying to buy a car from these people More
A wonderful experience I went into the Ford Dealership in Hyannis to have a my Mustang Serviced. Every staff person was wonderful. I ended up trading in the Mustang and a S I went into the Ford Dealership in Hyannis to have a my Mustang Serviced. Every staff person was wonderful. I ended up trading in the Mustang and a Sonata that I owned and bought a beautiful Ford Fiesta! Bob Childs was the salesman I worked with and he is the nicest, professional, and knowledge sales associate I have ever worked with. I would refer anyone I know looking for a vehicle to try your dealership. More
Check out Balise Ford, Hyannis Wonderful service. Friendly, knowledgeable and caring staff. They really work with you. Spent quality time with us and made sure we were satisfied Wonderful service. Friendly, knowledgeable and caring staff. They really work with you. Spent quality time with us and made sure we were satisfied and happy. We are very satisfied and extremely happy. We sparkle in our Mustang GT! Thanks Guys. More
Fantastic service I received yesterday (05/23/2014, 8:30am). I would like to THANK YOU SO MUCH THOMAS MCCARTHY and ROBERTO ORTIZ. I received a fantastic service from you yesterday morning, in Balise Ford (Hyan I would like to THANK YOU SO MUCH THOMAS MCCARTHY and ROBERTO ORTIZ. I received a fantastic service from you yesterday morning, in Balise Ford (Hyannis). You both did a great job and always I am super happy when I go to FORD looking for helping to fix my car and I am sure you are there for me. You are a wonderful TEAM WORK. Congratulations and THANK YOU SO MUCH AGAIN. Maria Maxim More
Debbie Although I had brought my car in for just service and had a flyer to go look at Hyundai. I really couldn't leave the Ford/Mercury family. I often br Although I had brought my car in for just service and had a flyer to go look at Hyundai. I really couldn't leave the Ford/Mercury family. I often browse the lot while waiting for my car too be finished at Balisse Ford in Hyannis, where they have always done an excellent and honest job for me. I spoke with Caleb who was very helpful and understanding about my concerns in purchasing a car, we've had SUV's for the last 8+ years both my husband and son are over 6 feet tall. I wanted to improve my gas mileage and lower my payment. We managed to accommodate all 3, I now have a used mercury milan with low mileage, a certified pre-owned giving me piece of mind with lots of extras too. My only wish is that if you call me to reschedule my appointment to close the deal to an earlier time than I requested please be ready not have me wait over an hour for you. More
Quick Lane Visit Don MacCormick consistently strives to not only anticipate but also exceed all customer needs. He is knowledgeable and a pleasure to do business with, Don MacCormick consistently strives to not only anticipate but also exceed all customer needs. He is knowledgeable and a pleasure to do business with, His technician Tom Baker excels at his work and is well trained with an excellent ability to communicate at the consumer level. All Balise Quick Lane departments should be managed and trained like the Hyannis location. What a pleasure to do business with ! More
Each time I entered the service department, I was greeted with the utmost courtesy and respect in the most friendly way possible. Every effort was made to evaluate my problem and offer a solution. A.J. Ha with the utmost courtesy and respect in the most friendly way possible. Every effort was made to evaluate my problem and offer a solution. A.J. Hapenny did his utmost to find the best possible solution. He researched to make sure that my service could be completed under my service warranty. (I had totally forgotten about it) In addition, the service department found another warranty problem, and promptly fixed all issues to my complete satisfaction. I highly recommend Balise Ford of Hyannis for their exceptional customer service and expert repair work. More
the work to be done was explained and after no details were left out on the job done-with a follow up and part order to come-time was excellent being less than an hour-outstanding were left out on the job done-with a follow up and part order to come-time was excellent being less than an hour-outstanding More
Friendly,accomodating and efficient in the sales process from beginning to end. Carried through on advertised sales price-the good price deal did not adversely affect the service I received. from beginning to end. Carried through on advertised sales price-the good price deal did not adversely affect the service I received. More