Balise Ford | Page 20

The sales man Gary was a very pleasant fun guy to deal with I was treated with a lot of respect had fun conversations and the overall experience was definitely worth my time, Gary was very determined to make su I was treated with a lot of respect had fun conversations and the overall experience was definitely worth my time, Gary was very determined to make sure I was happy and got it to the right vehicle for my family! I definitely would recommend this company to friends and family, they do not pressure or stalk you, they make it very comfortable. I had been to a few different places and this by far was the one that I enjoyed the people and attitudes, this is why I now own a vehicle from them! More

Excellent Serice Department Personnel I would like to share my story of how Ballise Ford in Hyannis, Massachusetts went above and beyond the call of duty. My brother-in-law and I rented a I would like to share my story of how Ballise Ford in Hyannis, Massachusetts went above and beyond the call of duty. My brother-in-law and I rented a Ford Edge from Budget Rental in Cleveland. We were going on vacation to Cape Cod. After driving him to pick up the car from Budget, I followed him and noticed that the front head light was out. It was about 10 hours to Hyannis, so we decided to check the car out when we got to our destination. We took the car in the next morning to Ballise Ford in Hyannis. Obviously, we had no appointment. Jim in the service department greeted us and signed us in for service. They were booked solid and he said without an appointment, it could take several hours. We said we were on vacation and was there any way he could expedite things. He then asked his boss Mike to come and explain how they would do their best to accommodate us. We saw the car being examined about 1/2 hour later. In a little over an hour we were told the car was ready. Without question, I think the Ballise Ford dealership in Hyannis is the best customer-orientated car dealership I have been associated with. And I am 78 years old. Thank you once again for outstanding service. More

Simply the best! As a mother of three, time is always a factor in getting things done. My sales agent at Balise Ford of Cape Cod was extremely helpful when I wanted t As a mother of three, time is always a factor in getting things done. My sales agent at Balise Ford of Cape Cod was extremely helpful when I wanted to buy a new car. He assisted me over the phone, found the car I wanted, and walked me through every feature before I drove out of the dealership in my new car (with a giant smile in my face!!) If you need quick professional service, then Balise Ford of Cape Cod is for you! More

Outstanding service with a smile! I recently went to Balise Ford to search new Explorers. From the moment I entered the dealership I was greeted and treated with the utmost respect and I recently went to Balise Ford to search new Explorers. From the moment I entered the dealership I was greeted and treated with the utmost respect and courtesy. Rich Trieber welcomed me without the "salesly" attitude, which is something I was truly appreciative of, and we began touring the lot. The inventory wasn't stacked but that didn't prohibit us in the least. Rich went above and beyond to find me the explorer I wanted. He worked his magic to get the car from another ford dealership. It was transported and delivered in a timely manner. It was a no-hassle process from start to finish. This crew is extremely knowledgeable and fair. I look forward to continuing this relationship and servicing my new explorer with Balise! More

I cannot praise the service enough! Last week, a day after a blizzard shut down most of Cape Cod, I needed emergency work done on my Mercury Mariner hybrid. Jim Blandino at the desk an Last week, a day after a blizzard shut down most of Cape Cod, I needed emergency work done on my Mercury Mariner hybrid. Jim Blandino at the desk and the mechanic found the problem and in less than 2 hours I was on the road for a 600 mile round trip to NYC. A week later I kept my scheduled appointment for oil change and 88,000 mile check-up. Jim called me to say my brakes were in need of repair and it would take about an hour and a half to complete to work. In less than an hour Jim called to say the work was done and he was filling in a rebate form that Ford had a available during this particular time period. So pleased have I been with their service, that I replaced my 2000 Nissan Maxima with a 2014 Ford Focus From sales to service, Balise personnel are polite, knowledgeable, prompt and honest. More

Outstanding service visit Visited the dealership November 7, 2014 after hearing a noise coming from the rear end of my 2013 Mustang .I spoke with Jim Blandino who understood m Visited the dealership November 7, 2014 after hearing a noise coming from the rear end of my 2013 Mustang .I spoke with Jim Blandino who understood my concerns and assured me the problem would be taken care of. In a very short time I was on my way. This is the way a dealership should treat its customers..... 5 stars all the way............A very pleasant experience. More

great, no hassle experience I went to Balise on a suggestion from my father in law. Not having good credit I was skeptical.2 days later I was picking up my 2014 with new plates a I went to Balise on a suggestion from my father in law. Not having good credit I was skeptical.2 days later I was picking up my 2014 with new plates already on it. It was a very pleasant stress free experience. More

it was unbelievable i was shocked at the vip treatment the care that richard robbie, kim,rich trieber ,matt,everybody that was involved in my purchase, i was so happy.it i was shocked at the vip treatment the care that richard robbie, kim,rich trieber ,matt,everybody that was involved in my purchase, i was so happy.it was an awesome experiance i highly recommend if your in the market for a new or precertified if your not a ford person you soon wiil be i can't say enought,thant in my reveiw a perfect 10 plus. thanks you so much peter neri a loyal customer 4 ever ps i can't for the parts guy More

Pleasantly Surprised! I have been shopping for a new auto, and I visited Balise Ford in Hyannis. I met Bob Childs, and he was very knowledgeable, professional, and down-to I have been shopping for a new auto, and I visited Balise Ford in Hyannis. I met Bob Childs, and he was very knowledgeable, professional, and down-to-earth. Bob was sincerely interested and respectful of MY needs regarding my needs for a car and my budget. I appreciated the fact that he did not try to up-sell me into a car I could not afford or wasn't considering. Bob then introduced me to Richie Trieber, and I quickly realized there was none of that "Let me go talk to my manager" - (behind closed doors) stuff. Bob, Richie and I all discussed my financing and goals together, and I really appreciated being involved every step of the way. I purchased a 2014 Ford Focus SE, and I am very happy with the friendly, knowledgeable customer service I received. Thank you Bob Childs and Richie Trieber! More

Maintenance work at Balise Ford Very efficient work, very well explained, all done in a timely manner. Everyone there was friendly and helpful, the price was reasonable and I will r Very efficient work, very well explained, all done in a timely manner. Everyone there was friendly and helpful, the price was reasonable and I will return for further work when necessary. More