Balise Ford

Outstanding service with a smile! I recently went to Balise Ford to search new Explorers. From the moment I entered the dealership I was greeted and treated with the utmost respect and I recently went to Balise Ford to search new Explorers. From the moment I entered the dealership I was greeted and treated with the utmost respect and courtesy. Rich Trieber welcomed me without the "salesly" attitude, which is something I was truly appreciative of, and we began touring the lot. The inventory wasn't stacked but that didn't prohibit us in the least. Rich went above and beyond to find me the explorer I wanted. He worked his magic to get the car from another ford dealership. It was transported and delivered in a timely manner. It was a no-hassle process from start to finish. This crew is extremely knowledgeable and fair. I look forward to continuing this relationship and servicing my new explorer with Balise! More

I cannot praise the service enough! Last week, a day after a blizzard shut down most of Cape Cod, I needed emergency work done on my Mercury Mariner hybrid. Jim Blandino at the desk an Last week, a day after a blizzard shut down most of Cape Cod, I needed emergency work done on my Mercury Mariner hybrid. Jim Blandino at the desk and the mechanic found the problem and in less than 2 hours I was on the road for a 600 mile round trip to NYC. A week later I kept my scheduled appointment for oil change and 88,000 mile check-up. Jim called me to say my brakes were in need of repair and it would take about an hour and a half to complete to work. In less than an hour Jim called to say the work was done and he was filling in a rebate form that Ford had a available during this particular time period. So pleased have I been with their service, that I replaced my 2000 Nissan Maxima with a 2014 Ford Focus From sales to service, Balise personnel are polite, knowledgeable, prompt and honest. More

Outstanding service visit Visited the dealership November 7, 2014 after hearing a noise coming from the rear end of my 2013 Mustang .I spoke with Jim Blandino who understood m Visited the dealership November 7, 2014 after hearing a noise coming from the rear end of my 2013 Mustang .I spoke with Jim Blandino who understood my concerns and assured me the problem would be taken care of. In a very short time I was on my way. This is the way a dealership should treat its customers..... 5 stars all the way............A very pleasant experience. More

great, no hassle experience I went to Balise on a suggestion from my father in law. Not having good credit I was skeptical.2 days later I was picking up my 2014 with new plates a I went to Balise on a suggestion from my father in law. Not having good credit I was skeptical.2 days later I was picking up my 2014 with new plates already on it. It was a very pleasant stress free experience. More

it was unbelievable i was shocked at the vip treatment the care that richard robbie, kim,rich trieber ,matt,everybody that was involved in my purchase, i was so happy.it i was shocked at the vip treatment the care that richard robbie, kim,rich trieber ,matt,everybody that was involved in my purchase, i was so happy.it was an awesome experiance i highly recommend if your in the market for a new or precertified if your not a ford person you soon wiil be i can't say enought,thant in my reveiw a perfect 10 plus. thanks you so much peter neri a loyal customer 4 ever ps i can't for the parts guy More

Pleasantly Surprised! I have been shopping for a new auto, and I visited Balise Ford in Hyannis. I met Bob Childs, and he was very knowledgeable, professional, and down-to I have been shopping for a new auto, and I visited Balise Ford in Hyannis. I met Bob Childs, and he was very knowledgeable, professional, and down-to-earth. Bob was sincerely interested and respectful of MY needs regarding my needs for a car and my budget. I appreciated the fact that he did not try to up-sell me into a car I could not afford or wasn't considering. Bob then introduced me to Richie Trieber, and I quickly realized there was none of that "Let me go talk to my manager" - (behind closed doors) stuff. Bob, Richie and I all discussed my financing and goals together, and I really appreciated being involved every step of the way. I purchased a 2014 Ford Focus SE, and I am very happy with the friendly, knowledgeable customer service I received. Thank you Bob Childs and Richie Trieber! More

Maintenance work at Balise Ford Very efficient work, very well explained, all done in a timely manner. Everyone there was friendly and helpful, the price was reasonable and I will r Very efficient work, very well explained, all done in a timely manner. Everyone there was friendly and helpful, the price was reasonable and I will return for further work when necessary. More

So far so good Traded in my Range Rover and love the 2014 Explorer. It blew me away parking itself! This is not a $100,000 Mercedes but I wouldn't trade it for one. Traded in my Range Rover and love the 2014 Explorer. It blew me away parking itself! This is not a $100,000 Mercedes but I wouldn't trade it for one. Gino Montesi and sales manager Richie Trieber are great as are Tom McCarthy, Matt Lally, and Charles Damore in service. Would recommend highly. Paul Maheras More

'great serive dept. terrible sales dept I tried to buy a 2015 Expedition from Balise, my local dealer. Not only did my sales contact not return my call when I left him a message, but the pe I tried to buy a 2015 Expedition from Balise, my local dealer. Not only did my sales contact not return my call when I left him a message, but the person who did wait on me when I showed up to buy a car, after trying to get an "Internet price" was clueless and tried to show me a 2014 version, not knowing that I wanted a 2015. Awful sales training. This is the second time I've tried to support my local dealership but it is the absolute last time I will do anything with them other than service. Don't waste your time trying to buy a car from these people More

A wonderful experience I went into the Ford Dealership in Hyannis to have a my Mustang Serviced. Every staff person was wonderful. I ended up trading in the Mustang and a S I went into the Ford Dealership in Hyannis to have a my Mustang Serviced. Every staff person was wonderful. I ended up trading in the Mustang and a Sonata that I owned and bought a beautiful Ford Fiesta! Bob Childs was the salesman I worked with and he is the nicest, professional, and knowledge sales associate I have ever worked with. I would refer anyone I know looking for a vehicle to try your dealership. More