Balise Ford

Great place to buy a car Our salesman,Sunshine, handled the transaction efficiently. He asked all the right questions to lead us to the perfect car for us. He did not try t Our salesman,Sunshine, handled the transaction efficiently. He asked all the right questions to lead us to the perfect car for us. He did not try to sell us on options we did not want to sell us a more expensive model. We felt very comfortable making the decision to purchase the car he suggested that very first interaction. He knows his product. More

EXCELLANT SERVICE, QUALITY and COST PRESENTLY OWN 4 VEHICLES AND EVERYONE OF THEM GETS SERVICED AND REPAIRED AT BALISE FORD. HAD MANY YEARS OF EXPERIENCE WITH DEALER SERVICE DEPTS IN 3 PRESENTLY OWN 4 VEHICLES AND EVERYONE OF THEM GETS SERVICED AND REPAIRED AT BALISE FORD. HAD MANY YEARS OF EXPERIENCE WITH DEALER SERVICE DEPTS IN 3 STATES AND FELT THAT POOR SERVICE AND HIGH COST WAS THE NORM BUT NOT AT BALISE. IF YOU WANT COMPLETE SATISFACTION THEN THEY ARE THE ONLY ONES TO CHOSE. START WITH TOM OR BRIAN IN BOTH THEIR SERVICE DEPTS. I WILL EASILY BUY MY NEXT VEHICLE FROM THEM. More

New Explorer We shopped this car for good prices and Balise gave us a competitive price without extensive "let me check with the manager" routine. This is the seco We shopped this car for good prices and Balise gave us a competitive price without extensive "let me check with the manager" routine. This is the second car we've bought from them this year and it's been a good experience. More

If you can avoid Belise Ford like the plague! I live on the cape and needed to buy a new car. I also spent thousands of dollars to get the extended warranty. The Service Dept. is the WORSE!!! Took I live on the cape and needed to buy a new car. I also spent thousands of dollars to get the extended warranty. The Service Dept. is the WORSE!!! Took my Ford Escape for Basic service. Three days later I got the car back. I will never buy anything from them again. Oh yeah, I was told they use a place to bury bad reviews so I hope someone sees this. More

5 Hour commute to be lied too This started when i Went back and forth with the Manager and sales rep. on a used 2008 Porsche Cayenne i had been searching for. Before taking a 5 hou This started when i Went back and forth with the Manager and sales rep. on a used 2008 Porsche Cayenne i had been searching for. Before taking a 5 hour round trip to the cape, on my only day off ( a Saturday) and having to deal with cape traffic. I insisted, before taking that trip, if i could be approved for this vehicle (average credit) with a $2500 down payment (vehicle was $11,995). i was assured by 2 employees that i would be financed no problem, especially with that down payment (i had previously submitted a credit app prior, online). So, i went to the bank, took money out and made the trip. I wasn't in the showroom for even 5 minutes. before i was told they could not finance me due to mileage (only 120K) which in today's day and age means nothing. (considering we just re-financed my wife's 06 BMW X3 with 140k on it with DCU at 3.99% interest...) The sales person (female) didn't even try to reason with said finance person (if it was a manager, shame on him) instead, they tried to offer me some other crap box cars on their lot.. moral of the story, this dealership will say anything to get you in the door, to try and sell you a vehicle of their choice (junk box fords, GMs etc). I wasted almost a whole Saturday (my only day off, as i work police/fire/ems) for no reason when i had specifically asked prior to my travel of approval. I have purchased many cars, from other dealerships. i thought i had a bad experience prior, but this one is on the top of my list. Worst experience with a dealership Ive ever had. More

Awsome experience My wife called Ivelise to look for a pre owned Transit Connect, and she responded very promptly. The experience was easy and we got a great deal! def My wife called Ivelise to look for a pre owned Transit Connect, and she responded very promptly. The experience was easy and we got a great deal! def recommend her as a Sales Consultant. More

Purchased truck Mat was thorough and knowledgeable. He helped me through the process with professionalism , courtesy and honesty.. I would recoend him to anyone that Mat was thorough and knowledgeable. He helped me through the process with professionalism , courtesy and honesty.. I would recoend him to anyone that may need a new car or truck More

Awful sales team, especalliy the general sales manager I went into the dealership with the intention of purchasing a new Ford F150 but after being ignored and treated disrespectfully and rudely by the gen I went into the dealership with the intention of purchasing a new Ford F150 but after being ignored and treated disrespectfully and rudely by the general sales manager, I left the store. Between my wife and myself we have purchased three cars/trucks from Balise Ford or Balise Nissan and have had all vehicles serviced at respective dealers and that's all in the last six years, an average of a new vehicle every two years! We felt we have been loyal customers, so I don't know what changes have taken place with the sales staff, especially management but it is not for the better More

no one cares Not disappointed with service dept, but you get no help and you find that you were just a number to the sales/management dept. No loyalty there, even Not disappointed with service dept, but you get no help and you find that you were just a number to the sales/management dept. No loyalty there, even after buying 2 cars from them. No more. More

Excellent The salesperson Richard Robbie was very knowledgeable, helpful and patient!! I would recommend him to my friends and would do business with him and de The salesperson Richard Robbie was very knowledgeable, helpful and patient!! I would recommend him to my friends and would do business with him and dealership again More