Baldwin Ford Lincoln

My experience with Baldwin has been extremely disappointing. My car was there for nearly 10 months for a recall repair, and when I finally got it back, I realized they had broken parts on it and disappointing. My car was there for nearly 10 months for a recall repair, and when I finally got it back, I realized they had broken parts on it and didn’t even tell me. I had to find out myself. I took it back and it’s still sitting untouched in the same place I parked it. I’ve been patient long enough, but it’s clear they’re in no rush to fix their own mistakes. More

Very much not pleased with the dealership. I went in to get a second key for my used truck and get the code for the door. I also had a parking sensor code. They charged me twice for diagnostic I went in to get a second key for my used truck and get the code for the door. I also had a parking sensor code. They charged me twice for diagnostics after the mechanic told me they could check those with one hook up. They said there was prior damage to the front and it would be $1000 to repair. The truck is still under warranty. I understand not fixing other issues but double charging for diagnostic. When I got home I found a loose plug that was it. A total scam. More

Went above and beyond to find the vehicle I wanted and get it to the dealership. get it to the dealership. More

Alton is a super manager and has superb customer service skills. Always a pleasure to do business with. skills. Always a pleasure to do business with. More

Excellent service and staff. Never had to leave my house. They came and picked up the vehicle and took it into the dealer to perform the work. They then returned the vehicle to m Never had to leave my house. They came and picked up the vehicle and took it into the dealer to perform the work. They then returned the vehicle to my house. More

Always good service and excellent customer support and great people to work with. Would recommend them to anyone. great people to work with. Would recommend them to anyone. More

Always prompt and complete service and we’ve bought over a dozen vehicles here and always a great experience. a dozen vehicles here and always a great experience. More

The staff was courteous. A beautiful job was done on my vehicle, looks brand new A beautiful job was done on my vehicle, looks brand new More

Staff is always very professional makes you feel like family they do an excellent job family they do an excellent job More

Great experience. Knowledgeable, friendly very professional. Would recommend without hesitation An overall wonderful experience and I generally hate trading cars Knowledgeable, friendly very professional. Would recommend without hesitation An overall wonderful experience and I generally hate trading cars More