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Bakersfield Mazda - Service Center

Bakersfield, CA

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96 Reviews

96 Reviews of Bakersfield Mazda - Service Center

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February 05, 2018

Amazing We had a issue with something that was promised and Mr. Mark took care of us with no problem at all. Incredibly humble and Understanding. Thank you More

by Kyoung2098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2018

I xxxxing love mazda!!! Holy mother of God I am so proud to own a Mazda! I went in for an airbag recall and got a free car wash, complimentary treats, and a friendly environm More

by LINARES.JOSE25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2018

It was fast and easy. I had no waiting time, I was taken to my home using the complimentary shuttle( I loved it!) and the car was done within an hour just as they promised! More

by stephhy09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Garcia-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver!
February 02, 2018

Love my 2018 Mazda CX-9 This is by far the best car buying experience. Everything was smooth from beginning to end. I told them exactly what i wanted and they made it happe More

by LSOLORIO82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Deyoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Garcia-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Masud, Tim Valdez
February 02, 2018

Service/Maintenance Called Phillip last minute to get my car in for routine service/maintenance and he and Cory got me in and out in the time frame I needed. Always a ple More

by CALIESGIRL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Astumian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Lopez
February 01, 2018

Fixed my Active Display Had to go in a second time to get my active display fixed right, the only thing wrong was that they really didn’t check to see what was wrong in the f More

by danrmendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Garcia
February 01, 2018

Cat in the motor compartment Had a cat in the motor compartment thought he had gotten in the under carriage panels service department checked not there wife thought she had heard More

by Wcruz1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2018

Quick and excellent service I was actually impressed with the service I received at Bakersfield Mazda. I dislike Bakersfield Mazda because of a very bad experience I had with the More

by arriaga9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2018

Great Had a recall maintenance done the girl was awesome in the service dept Latrina she was helpful and very patient. I love going there it’s always a grea More

by melissavartanian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latrina Castleberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Bakersfield Mazda responded

Thank you so much for your feedback! If you are ever in need of assistance please feel free to reach out to us! Melisa Santiago Business Development Coordinator Customer Relations Phone: 661-328-8000 ext.1581 Fax: 661-397-2801 melisa.santiago@loveautomotivegroup.com

January 28, 2018

Routine service Cory Felix was very efficient and helpful during this visit. He always addresses me by name and remembers from each visit. I was in for routine servic More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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