Bakersfield Mazda - Service Center

Lack of updates for waiting customers When I checked with the maintenance guys, my car is already being washed at 12:10PM, that means the service has already been done. I was not able to g When I checked with the maintenance guys, my car is already being washed at 12:10PM, that means the service has already been done. I was not able to get checked out not until 1:00PM More

Superb They took me in despite a full day and took great care of my needs. The service was excellent, as usual and I was treated very well. Thank you. They took me in despite a full day and took great care of my needs. The service was excellent, as usual and I was treated very well. Thank you. More

A checup. Everythig was wonderful, as always. Thank you Everythig was great. Aldo was very professional and helpful and totally took care of the service needs. I appreciate his friendliness and professio Everythig was great. Aldo was very professional and helpful and totally took care of the service needs. I appreciate his friendliness and professionalism in relations to my service appointment. More

Great pricing and friendly fast repair. Had to replace my pre catalytic converter. This dealership quoted me the most reasonable price, had the work done nice and fast, explained the work do Had to replace my pre catalytic converter. This dealership quoted me the most reasonable price, had the work done nice and fast, explained the work done clearly and the staff were very helpful and friendly. More

Fast, Accomodating Efficient An oil change and tires rotated in 50 minutes while I waited. Thats good From what I could see is they took appointments before non-appointments An oil change and tires rotated in 50 minutes while I waited. Thats good From what I could see is they took appointments before non-appointments More

Repair of an old truck The service department was able accurately diagnose and fix the problems with my truck. Despite my truck being almost twenty years old they were able The service department was able accurately diagnose and fix the problems with my truck. Despite my truck being almost twenty years old they were able to track down and install replacement parts. More

Takes too long Every time i come i always set up my apt online which is awesome my car is in the system. But why did it literally take 3 hours for my car JUST for an Every time i come i always set up my apt online which is awesome my car is in the system. But why did it literally take 3 hours for my car JUST for an oil change. I could have done it myself in 30 mins tops. I had an apt at 8:30 i didn’t get a text until 11:30 that it was complete. Literally my whole morning waisted on waiting. And it’s not the first time it’s everytime, i have to plan to get a simple oil change on my day off. Cory is nice but I’m sure it’s not his fault it took 3 hours cause he probably doesn’t do it. More

Great experience Very friendly & good customer service from beginning to end . Great shuttle service & friendly driver very attentive. I will definitely refer a friend Very friendly & good customer service from beginning to end . Great shuttle service & friendly driver very attentive. I will definitely refer a friend. Keep up the great customer service Mazda!! More

Battery warranty Excellent service from start to finish. Quick and solved my battery issue without any issues. I have always had good service with Mazda and the employ Excellent service from start to finish. Quick and solved my battery issue without any issues. I have always had good service with Mazda and the employees. More

Recall Good communication. Kept updates for appointment time. Length of time vehicle would be at service department was acceptable. Text ahead to pick-up veh Good communication. Kept updates for appointment time. Length of time vehicle would be at service department was acceptable. Text ahead to pick-up vehicle. Minimal wait time when picking up vehicle. More