Bakersfield Mazda - Service Center

Excellent Service! The service rep was very friendly and efficient. He quickly recommended what service was needed and a recall that I did not know about it. He asked if The service rep was very friendly and efficient. He quickly recommended what service was needed and a recall that I did not know about it. He asked if I wanted everything taken care of today. He was polite and friendly. Couldn’t of asked for a better experience. My car was ready before the estimated time given which was a pleasant suprise. Love Mazda and how they handle their customers. More

Car was serviced for wheel berring replacement The service was very expensive, over $1500. But the work was done by Mazda experts and they provided me with a courtesy shuttle and eventually a court The service was very expensive, over $1500. But the work was done by Mazda experts and they provided me with a courtesy shuttle and eventually a courtesy car for 3 days, while they worked on my car. Although it was expensive- they did what they could to help me (transportation) and I am certain the work was done well. They also were very good about communicating with me anout the status of my car. They sent updates and that was very important to me- to know that they were keeping me updated with what was going on. More

Second time buying a new car with Mazda love it. I had awesome customer service thus far from all the employees who work there. Second, time getting a new car form Mazda and I've been pleased with th I had awesome customer service thus far from all the employees who work there. Second, time getting a new car form Mazda and I've been pleased with the service I received. I will definitely recommend Mazda to family and friends. More

Cory Felix the Best I just want to say that I will return to Mazda and Love Automotive for so many reasons. First of all, customer service is superb, from when they greet I just want to say that I will return to Mazda and Love Automotive for so many reasons. First of all, customer service is superb, from when they greet to you to Walking you to your freshly washed automobile. Cory Felix is an exceptional attendant and has stellar customer service. I will return again and again! Thank you Love Automotive! More

Everyone very helpful and friendly. We had a misunderstanding at my 5k oil warranty change for my Mazda 3. By the time I left it was cleared up and I drove away in a brand new lease! A We had a misunderstanding at my 5k oil warranty change for my Mazda 3. By the time I left it was cleared up and I drove away in a brand new lease! A 2018 CX-5 much more suited to my needs of every day life. My dealer Melisa was the sweetest person I think I have ever met. My mother was with me and she was likewise impressed with her and how she tried to fight for us and made us so at ease. More

Lies and rude costumer service rep. service dept sucks. Representatives (Cory, Jesus) are extremely rude. Brought couple people who was interested in buying a vehicle, they witnessed how service dept sucks. Representatives (Cory, Jesus) are extremely rude. Brought couple people who was interested in buying a vehicle, they witnessed how rude representatives are, they ended up backing out and went to a different dealership. I will never step a foot in this dealership. Nor suggest to get your vehicle serviced here. More

A good experience!! I have been coming to Mazda since 2014 for updates and all of my service needs. I have yet to meet another person like Cory Felix. He is an exceptiona I have been coming to Mazda since 2014 for updates and all of my service needs. I have yet to meet another person like Cory Felix. He is an exceptional person to deal with! He is always pleasant and has never turned m away when I needed help, questions answered, or any other service needs. If I called today and said I need help by tomorrow, Cory would see to helping me as prompt as he could. Thanks Cory for knowing your job! Not to mention the overall knowledge of m Mazda!😁 More

Very nice Greeted with a smile and how are you. Told where to pull up. Asked my name and reason for visit. Was my New Cars first check up. Only 2153 miles on it Greeted with a smile and how are you. Told where to pull up. Asked my name and reason for visit. Was my New Cars first check up. Only 2153 miles on it. Then he directed me where to go and wait. Very nice atmosphere. Was nice and clean; Saw Bart up in the "Bull Pen"; who over sees the other Salesmen. Always has a few kind words for me when I go in. This is the 2nd Mazda3 I have had. The other I only had a few weeks, totaled it before the first payment. All the Salesmen were very sympathetic as I was still pretty banged up from the Air Bag Blowing and Seat Belt. ( It was a freak accident; I was making a legal U-Turn and didn't clear the island; as I went over it, it threw the car out of control. Sort of spun me around. I slammed on the acclerater rather than the brake and hit a stop light at quite an impact. The rest is History. No broken bones; just bruises ad pride. More

Car needed to be serviced The service received exceeded my expectations. I needed my car serviced and Felix provided detailed information and when my next servicing at 90K mile The service received exceeded my expectations. I needed my car serviced and Felix provided detailed information and when my next servicing at 90K miles would be done. More

Great service I have always had great experiences at Mazda and with the service center. The staff is always friendly and welcoming. I recommend Mazda to all my frie I have always had great experiences at Mazda and with the service center. The staff is always friendly and welcoming. I recommend Mazda to all my friends and family. More