Bakersfield Mazda
Bakersfield, CA
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 200 reviews
Great Service! I Scheduled an appointment for a recall. Kristina was very friendly, helpful and informative. I was in and out with no problems. Will definitely come I Scheduled an appointment for a recall. Kristina was very friendly, helpful and informative. I was in and out with no problems. Will definitely come back! More
Great service My sales person Mark Juarez was very informative, knowledgeable and helpful. He guided me throughout the whole car buying experience. He showed me man My sales person Mark Juarez was very informative, knowledgeable and helpful. He guided me throughout the whole car buying experience. He showed me many cars and helped me decide that the CX5 was the best option for me. More
Great salesmen This salesmen went above and beyond and worked a great deal for me and my budget! He was very professional and wasn't pushy at all. I highly recomme This salesmen went above and beyond and worked a great deal for me and my budget! He was very professional and wasn't pushy at all. I highly recommend his guy! More
Awesome Salesman and Great Service Our salesman (Anthony) was very pleasant. No pressure, just honestly trying to get us the most bang for our bucks. We got the car we wanted at the p Our salesman (Anthony) was very pleasant. No pressure, just honestly trying to get us the most bang for our bucks. We got the car we wanted at the price we knew was good for us and reasonable for the dealership. The only negative was hearing the sales manager rip into our salesman. Lots of cussing and belittling toward the salesman. Was about to walk out and would have if it wasn't for our salesman. More
Excellent Parts and Service The dashboard of our 2011 Mazda 3 had swelled and failed. The car is out of warranty but Mazda fixed it at their cost anyway. They are standing behi The dashboard of our 2011 Mazda 3 had swelled and failed. The car is out of warranty but Mazda fixed it at their cost anyway. They are standing behind issues that they felt needing addressing. They have earned their customer loyalty. The local service and parts groups have always given me excellent service. More
False advertising They advertise low prices then increase them and even after they tell you over the phone that their manager will still honor the price it is just a pl They advertise low prices then increase them and even after they tell you over the phone that their manager will still honor the price it is just a ploy to get you in their door. Once there they will play it was a third party advertising mistake. However, they will offer you a new more expensive model at a deal. Stay far away from this dealership, their owner is dishonest. More
Really bad customer service I was treated like some piece of crap they lied about the thing about getting the car and taking mine as a trade so never again will I go there and bu I was treated like some piece of crap they lied about the thing about getting the car and taking mine as a trade so never again will I go there and buy or send anyone for their nasty service More
Best car buying experience ever Chuy and the crew were great, easygoing using the costco price with no hassle. Very patient, took us months to pull the trigger but once we were sure Chuy and the crew were great, easygoing using the costco price with no hassle. Very patient, took us months to pull the trigger but once we were sure what we want he found it in minutes. Financing was quick and easy clear and we'll laid out for us. More
Unprofessional I've called and called and tried to talk to finances about the balance of the gap insurance and no one has called me back. With the last dealership I I've called and called and tried to talk to finances about the balance of the gap insurance and no one has called me back. With the last dealership I bought my car they were wonderful and automatically sent me my money, unlike these Mazda people. I have to call and call about my money. Will go tomorrow and talk to them in person. But never again will I go here More
Horrible!!! Its been over a week since I contacted Mazda of Bakersfield to purchase a car. The guy who helped me, Jose, screens his calls. I can never get ahold o Its been over a week since I contacted Mazda of Bakersfield to purchase a car. The guy who helped me, Jose, screens his calls. I can never get ahold of him. But he calls me right back. What is that? I asked him about my application and he said he forgot and attempted to get the same info from me a third time. I would not recommend this place to anyone. Very unprofessional!!! More