Bakersfield Mazda

I had a terrible experience with this dealer when trying to buy a new car (Mazda 323 Turbo Sedan) from them. Not only were they very slow in responding to my enquiries they were very rude and ghosted me, ev to buy a new car (Mazda 323 Turbo Sedan) from them. Not only were they very slow in responding to my enquiries they were very rude and ghosted me, even though I had the funds (all cash) available and was ready to buy a new car from them. I do NOT recommend the sales person (Corrley) or the sales manager (Firas) who behaved very unprofessionally. They also wanted to lap on a $1599 surcharge for “Wheel locks and Nitro fill above the price listed on their web site! Bait & Switch? I ended up buying the same car I wanted from a different dealer in the area, who gave me a great deal on the new car and my trade-in. I am very happy with it. More

Watch your contracts the over charged me when buying my leased mazda 3 said they would make it good on next car .then said to bad more or less no discount they stole almost 10,000 from us! by putting us o leased mazda 3 said they would make it good on next car .then said to bad more or less no discount they stole almost 10,000 from us! by putting us off saying wait for new arrivals come back ect I just want my refund now they are shady Ps had me turn in my cars (repo )so they could sell me 3 more without financing noticing . Killed my credit in 2020 finally recovering !shady sales manager Paul was great! But moved by the time deal was up! He knew they were wrong!!! More

So I made an appointment for an oil change and key duplicate. Is 2 hours worth the wait? duplicate. Is 2 hours worth the wait? More

I will never, ever recommend Bakersfield Mazda nor ever, ever use them for anything. Matter of fact I will make it a point to warn as many people as I can about them! ever use them for anything. Matter of fact I will make it a point to warn as many people as I can about them! More

Paul Lopez was extremely helpful and made the lease exchange very easy for us. We very much appreciated his professionalism, friendliness, and excellent customer service! Amir in finance was also gre exchange very easy for us. We very much appreciated his professionalism, friendliness, and excellent customer service! Amir in finance was also great! More

Great Service Department Always a great experience when I bring my CX-5 in for service. Richard was friendly and professional - just a delight to work with this morning. Tha Always a great experience when I bring my CX-5 in for service. Richard was friendly and professional - just a delight to work with this morning. Thank you Mazda! More

Great all around First off Aldo Garcia made my customer experience great the whole way through. Such a huge difference from other dealerships! Thank you so much. S First off Aldo Garcia made my customer experience great the whole way through. Such a huge difference from other dealerships! Thank you so much. Sincerely, Ryan Malpiede More

Dented the rear bumper of my CX-5 In least than a year my Mazda CX-5 broke down. I have it towed to Bakersfield Mazda for test and repair. After 3 days they called that my car is ready In least than a year my Mazda CX-5 broke down. I have it towed to Bakersfield Mazda for test and repair. After 3 days they called that my car is ready for pick-up. When I picked up the car a noticeable dent on the rear bumper was made. I call the attention of the asst. service manager to the incident. Since I live in Los Angeles and Bakersield Mazda had no body shop, a note acknowledging the damage to the rear bumper and will reimburse with their local dealer to cover charges was written an d sign. After more than a month after I submitted the estimates and my many phone calls which they promise to return which they did not, still no action. For all of my purchases of new car, I have never experience a total breakdown like the Mazda CX-5 in not even a year plus the so so Mazda Bakersfield Service makes me wonder If I will buy another Mazda again. More

Amazing Performance Jesus (Chuy) is the best salesman i’ve ever worked with. I’ve bought three cars with him now and every time he always strives to get me a nice car for Jesus (Chuy) is the best salesman i’ve ever worked with. I’ve bought three cars with him now and every time he always strives to get me a nice car for an affordable price! More

Oil change I waited 3 hours to get an oil change done. They give you a number to text/ call to get updates. after the first two hours I texted got no response. S I waited 3 hours to get an oil change done. They give you a number to text/ call to get updates. after the first two hours I texted got no response. So unprofessional. I had an appointment there should have been no reason to wait THREE HOURS! So annoying and unprofessional in my opinion. Should have been given at least a heads up that they were busy if it was going to take so xxxx long. More