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Bakersfield Hyundai

Bakersfield, CA

4.5
2,541 Reviews

5300 Wible Rd.

Bakersfield, CA

93313

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2,541 Reviews of Bakersfield Hyundai

March 08, 2023

Staff was friendly, helpful and informative. Kept me up to date and service was quick . More

by jen612flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda, Tyler Davis
Mar 08, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We appreciate your business and look forward to years of service with you.

March 08, 2023

They are very professional but when it comes doing oil changes. Tire rotations and especially a recall that took a year to get parts for is the rating of a one. And especially when you're waiting almost 4 More

by renee24.ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark, Tyler Davis
Mar 13, 2023 -

Bakersfield Hyundai responded

Thank you for your feedback. We're sorry that this was your experience with us. We will be sure to use this as a form of training for our team. We appreciate your business and your patience.

March 08, 2023

It was great they provided free snack, coffee and water with also being able to view your car being worked on More

by davidm7232000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda
Mar 13, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this with us! We appreciate your business and look forward to years of service with you.

March 08, 2023

Joey always takes care of me In the Service department never had a issue with them excellent customer service with Joey More

by BRAULIOESTRADA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Cortez
Mar 13, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this with us! We're so happy to see that you've had exceptional visits with us, and we'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.

March 08, 2023

I was not happy with the 2. 5 hour wait when I had an 8:15am appointment. More

by bonita1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda
March 08, 2023

GREAT SERVICE THEY ARE VERY PROFESSIONAL TAKE CARE OF MY CAR Y RECOMEN THIS DEALER More

by tavooo51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda, Joey Cortez
Mar 13, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We appreciate your business and look forward to years of service with you.

March 04, 2023

The Service team are always friendly, polite and helpful. They keep me posted on my vehicle and let me know as soon as it’s ready, which I appreciate very much. More

by backinca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Cortez, Tyler Davis
Mar 07, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

March 01, 2023

I first want to start off by making it clear that Ishmael is a wonderful salesperson and this negative review is not in regard to Ishmael. Once the process moved above Ishmael is when everything went to xxxx More

by ana.peche
Recommend Dealer
No
Employees Worked With
Ismael Herrera, Juan Almanza
Mar 02, 2023 -

Bakersfield Hyundai responded

I am so sorry for your experience, thank you for your review. We have addressed the salesperson you referenced, and communication will stop. If you would like to visit further, please feel free to contact me directly. Angel Morfin, GM. 661-834-5300. amorfin@bakersfieldhyundai.com.

March 01, 2023

They did a good job and the Lyft service was timely. I come there often More

by calvoizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark, Joey Cortez
Mar 02, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this! We're happy to see that you had another great experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

March 01, 2023

Very professional service and waiting time what not that long considering it was Monday morning. More

by flexy3579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Cortez
Mar 02, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We're happy to see that you had a great visit and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

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