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Bakersfield Hyundai
Bakersfield, CA
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2,541 Reviews of Bakersfield Hyundai
They are very professional but when it comes doing oil changes. Tire rotations and especially a recall that took a year to get parts for is the rating of a one. And especially when you're waiting almost 4 changes. Tire rotations and especially a recall that took a year to get parts for is the rating of a one. And especially when you're waiting almost 4 and a 1/2 hours for the recall and tires to get a balanced right? They should offer a rental car for a couple hours when someone has two kids under the age of two. More
The Service team are always friendly, polite and helpful. They keep me posted on my vehicle and let me know as soon as it’s ready, which I appreciate very much. They keep me posted on my vehicle and let me know as soon as it’s ready, which I appreciate very much. More
I first want to start off by making it clear that Ishmael is a wonderful salesperson and this negative review is not in regard to Ishmael. Once the process moved above Ishmael is when everything went to xxxx is a wonderful salesperson and this negative review is not in regard to Ishmael. Once the process moved above Ishmael is when everything went to xxxx. My husband initially made an offer, Hyundai countered, followed by back and forth negotiating. Eventually unsatisfied, my husband thanked them for the offer and declined, no longer wanting to move forward with the purchase of the vehicle. We made it clear that we were no longer interested and instead of accepting a loss in sales Juan Almanza, the sales consult at Bakersfield Hyundai, decides that we were in fact not done and proceeded to call several times and when I say several I mean more than 5 times. When my husband would not pick up his calls he had someone else call. Even after blatantly telling them we were in the midst of dinner and did not appreciate being interrupted. As if constant harassing phone calls weren’t enough, Juan proceeded to send my husband text messages implying that he did not know what he was doing and needed to learn more about money managing and sales tax. If someone tells you that they’re no longer interest in purchasing a car, there’s absolutely no need for you to send them articles about how to best manage their money and to learn about how sales tax work. If we didn’t ask for your advice it’s because we don’t need it. So if you still want to purchase with Hyundai just want until the end of the month and wait until they’re 7th call. They’ll sell the vehicle at MSRP. More