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Bakersfield Hyundai
Bakersfield, CA
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2,541 Reviews of Bakersfield Hyundai
Everyone there was very kind, attentive to me and everyone else got me taking care of in a timely manner the facility is very nice and clean and provides coffee and water for everyone. Just a overall everyone else got me taking care of in a timely manner the facility is very nice and clean and provides coffee and water for everyone. Just a overall nice experience. More
Friendly staff very knowledgeable customer service oriented team. I liked Joey and everyone in the office. oriented team. I liked Joey and everyone in the office. More
custemer service was vey quit and to the point. I had a later appointment so they expedited the service for me ' I made my other appointment. thanks I had a later appointment so they expedited the service for me ' I made my other appointment. thanks More
They assisted me with my vehicle and answered the question that had to be answered. Great customer service. question that had to be answered. Great customer service. More
The dealership needs to improve communication habits with the customer. I was left in the dark as the status of my car. No phone call was made to update me on the status of the car. My wife called a differen the customer. I was left in the dark as the status of my car. No phone call was made to update me on the status of the car. My wife called a different service advisor and got notice the car had to stay overnight. This was at or near closing time. This communication is not acceptable. I should not have to call to find out the status. If there is excellent customer service the service advisor would call to inform me at every step of the process. This did not happen in my case. Customer Service these days is lost art form. More
The agent forgot to request my Lyft, I did wait for a long time and then I did check with him, and Gilbert told me that forgot to requests the transportation for me. long time and then I did check with him, and Gilbert told me that forgot to requests the transportation for me. More