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Bakersfield Hyundai
Bakersfield, CA
2,541 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,541 Reviews of Bakersfield Hyundai
Verified Customer
May 11, 2023
Always a pleasant experience having my auto serviced. The staff are all very friendly and attentive. As a longtime customer, my service writer always greets me by name. The waiting areas and restrooms a The staff are all very friendly and attentive. As a longtime customer, my service writer always greets me by name. The waiting areas and restrooms are kept very clean and comfortable and the grounds are well kept which makes walking around more pleasant. More
by ANNLXNDR
Employees Worked With
David Clark
May 10, 2023
The servicemen are very friendly and attentive. Took a while to detect the problem with my car because of course when I get to the shop it stopped doing what it was. But they found the problem and Took a while to detect the problem with my car because of course when I get to the shop it stopped doing what it was. But they found the problem and fixed it quickly More
by IBSMOMMY
Employees Worked With
David Clark, Gilbert Garcia
May 10, 2023
They need to improve their estimation for service times or they need to be better about updating customers when it’s going to take longer than they estimated. or they need to be better about updating customers when it’s going to take longer than they estimated. More
by jmolson1106
Employees Worked With
Gilbert Garcia
May 10, 2023
Hyundai bakersfield feels like family ,they will take care of you and your car for sure! care of you and your car for sure! More
by GIUSEPPE.l
Employees Worked With
Patrick Beck, Angel Morfin , George Rice , Adrienne Zepeda, Joey Cortez, Jaime Quintana, Julian Olvera, Gilbert Garcia, Ramiro Villarreal, Tyler Davis
May 09, 2023
Mostly everyone is very polite. They do need more help at the counter. Overall happy with vehicle. I had used Sunbit to pay for my repairs and was told my card would be charged $70 They do need more help at the counter. Overall happy with vehicle. I had used Sunbit to pay for my repairs and was told my card would be charged $70 then my card was charged $125. I showed advisor and they didn’t correct it or find out why. It was misrepresented and not what I had been told. I left not understanding the reason for the difference and the advisor acted like there was nothing he could do. More
by tiffanyrojas1
Employees Worked With
Adrienne Zepeda, Joey Cortez
May 09, 2023
Joey never responded to my text message. Repeated failure by dealer to respond to my phone calls. The app showed that they had done nothing to my car for several days. I had no car and I Repeated failure by dealer to respond to my phone calls. The app showed that they had done nothing to my car for several days. I had no car and I was in the dark about what was going on. That being said, I like Joey. More
by JDAYAN
Employees Worked With
Joey Cortez
May 09, 2023
This Hyundai dealership is clean and the staff is very helpful with their customers. My vehicle recalls were taken care of in a timely manner. helpful with their customers. My vehicle recalls were taken care of in a timely manner. More
by 1bwheeler
Employees Worked With
Adrienne Zepeda
