Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bakersfield Hyundai
Bakersfield, CA
2,546 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,546 Reviews of Bakersfield Hyundai
December 02, 2023
If I could put zero stars I would , I had made an appointment for diagnostic specifically hoping to get the fastest service n feedback possible . My service representative(Christian) called me the fi appointment for diagnostic specifically hoping to get the fastest service n feedback possible . My service representative(Christian) called me the first day to confirm things about my car , after that I struggled for 3 weeks to get ahold of him I was calling through the 3 weeks and on the third week after struggling to get in contact they told me that they haven't touched my car because they don't have the tools although it is a Hyundai car at a Hyundai dealership. I have struggled to get to work these past three weeks but it was fine because I was gonna, find the issue to my car. I spoke with both the manager and the supervisors (Miguel espinoco , and Sandro Davalos ) about fixing the mistake they made and they offered zero compensation or any remedy and instead seemed to just say I was wrong n THEY'VE THREATENED TO PLACE A LEASE ON MY CAR if I didn't pick it up immediately although I live out of town. I'd recommend anyone looking to get work done here to find another dealership. I understand that things happen but when the customer service fails to remedy that problem they made I'd expect them to fix it. More
by alexizencizo
Employees Worked With
Miguel espinoco, Sandro Davalos
Verified CustomerSeptember 09, 2023
A most excellent experience. Fabiola was attentive and accomodating. Turned in a great car for a new lease and Fabi worked me a great deal. A great car and great people. Fabiola was attentive and accomodating. Turned in a great car for a new lease and Fabi worked me a great deal. A great car and great people. More
by john_hurlbert
Employees Worked With
Ismael Herrera, Fabiola Ortiz
September 06, 2023
Jack was very helpful and professional. He made our purchasing process go quick and smooth! He was also very informative and kept us in the loop every step of the way. He made our purchasing process go quick and smooth! He was also very informative and kept us in the loop every step of the way. More
by HOLLANDN002
Employees Worked With
Phillip Pineda, Jack Masud, Joe Gacad
September 03, 2023
With my car failing on me in Los Angeles, Joey in service answered all of my towing questions right away. I also had excellent service from the sales manager Astrid who was there to take custody of my car af answered all of my towing questions right away. I also had excellent service from the sales manager Astrid who was there to take custody of my car after service hours. And of course David Clark called at 7:30 am to let me know he was ready to give my Azera the top notch service he always provides. Thank you all! More
by MsKathleen
Employees Worked With
David Clark, Joey Cortez
September 02, 2023
Bakersfield Hyundai is the ultimate best dealership to have your Hyundai serviced. With Joey Cortez at the helm, I know that my vehicle is getting the proper service at the right price and within the prom have your Hyundai serviced. With Joey Cortez at the helm, I know that my vehicle is getting the proper service at the right price and within the promised timeframe. More
by lazyriver9
Employees Worked With
Adrienne Zepeda, Joey Cortez
