Bakersfield Acura - Service Center

It was great! It was fast and everyone was very professional. Javier in service helped me when I walked in and gave outstanding customer service. will be back aga It was fast and everyone was very professional. Javier in service helped me when I walked in and gave outstanding customer service. will be back again! More

Above and beyond the call of duty. I’d like to start by saying that I just went in for an oil change. I was just expecting a routine service to be performed. Javier was the one to greet I’d like to start by saying that I just went in for an oil change. I was just expecting a routine service to be performed. Javier was the one to greet me as soon as I put my vehicle into park. The man is always in a great mood and makes me feel welcomed. That’s a quality that you don’t always find nowadays... He told me that my car would be serviced shortly and he then went on to tell me that he would check for vehicle recalls. Turns out that my vehicle had two. To my surprise, the recalls were taken care of on that same day! For that reason, I felt that the Acura team went the extra mile for me. My car is in good hands with Danny. He’s the technician that I trust, so as long as he is there, I feel comfortable having my vehicle worked on. I’ll end with saying that Jessica also makes the experience very pleasing at the end of my time there. She always has good energy and a smile on her face. I leave the dealership feeling good about myself and my vehicle. As long as the service remains the same, I’ll continue being a loyal Acura customer. More

Satisfied The service that was provided, it was excellent customer service and I'd recommend to anyone in need of future vehicle services to get it done at Acur The service that was provided, it was excellent customer service and I'd recommend to anyone in need of future vehicle services to get it done at Acura in Bakersfield, Ca., or at least check it out and inquire about any specific service being requested. More

Wonderful Service and Great Products My wife and I are very happy with our choice of sticking with Bakersfield Acura. We drive a beautiful Acura RDX, and it serves us nicely. Customer se My wife and I are very happy with our choice of sticking with Bakersfield Acura. We drive a beautiful Acura RDX, and it serves us nicely. Customer service comes first at Bakersfield Acura. We'd go back. More

Timing belt, tensioner and water pump change out. As always the Service Advisor(Omar) was friendly, courteous and efficient. The work was completed on time and the result was excellent. We even had a As always the Service Advisor(Omar) was friendly, courteous and efficient. The work was completed on time and the result was excellent. We even had a 15% off coupon which saved us some $$$. While we were there , Glen Han from sales showed us the new 2019 MDX. After a test drive we decided to lease a new 2019 MDX Tech (the third MDX we have purchased here). Mr. Han made the process very efficient and low key. More

Acura service Each time I take my vehicle in for service, I am greeted by sales and repair persons. My car is ready as promised and cleaned. I never fear taking m Each time I take my vehicle in for service, I am greeted by sales and repair persons. My car is ready as promised and cleaned. I never fear taking my vehicle in for service. I highly recommend. More

Prompt and Professional Omar got me in at 4:45 pm with a bad battery, changed it out and had me on my way by 5:15 pm. They stayed after 5:00 to see that I was all set and re Omar got me in at 4:45 pm with a bad battery, changed it out and had me on my way by 5:15 pm. They stayed after 5:00 to see that I was all set and ready to go. I was very busy at the time and needed my vehicle. It was very much appreciated. More

Very helpful advisor I was helped and given good options to service my Acura TSX. Omar was helpful in providing options and ordering parts to service the airbag recall re I was helped and given good options to service my Acura TSX. Omar was helpful in providing options and ordering parts to service the airbag recall repair. I now feel safer driving my car More

efficient The technician was attentive and friendly. He displayed knowledge of the parts in my car and asked if I wanted the items replaced, He was not pushy or The technician was attentive and friendly. He displayed knowledge of the parts in my car and asked if I wanted the items replaced, He was not pushy or demanding. Appreciated the fast service and car wash. More

Been a customer for 3 years I usually have the best service at Acura and the Reps go above and beyond to make my wait quick and comfortable. But this last time I went in for an o I usually have the best service at Acura and the Reps go above and beyond to make my wait quick and comfortable. But this last time I went in for an oil change the rep was not so friendly and he seemed bother when I asked for a shuttle. More