Bakersfield Acura - Service Center

Transmission problems After continuing to have transmission problems with my car , Alex did his best to have it replaced. I was very happy with his customer service. Thank After continuing to have transmission problems with my car , Alex did his best to have it replaced. I was very happy with his customer service. Thank you Alex . More

Routine servicing of 2016 MDX at approximately 44,000 miles Bakersfield Acura is and has been "my" dealership for many years and I have both my 2006 RL and my wife's 2016 MDX and the Service Department is excel Bakersfield Acura is and has been "my" dealership for many years and I have both my 2006 RL and my wife's 2016 MDX and the Service Department is excellent! I usually deal with Alex and he does an excellent job of gaining understanding of what I may need on either car and then sets about to deliver what is expected. I wouldn't think of going anywhere else. More

Easy and great staff I take my MDX for oil changes and maintenance , and every time the staff is great, especially Aaron and I'm in and I never have a long wait time I take my MDX for oil changes and maintenance , and every time the staff is great, especially Aaron and I'm in and I never have a long wait time More

Just took car in for oil change I gave 5 stars because Omar was awesome. He called with the amount and the suggestions for new filters and was very quick in his responses to me. I gave 5 stars because Omar was awesome. He called with the amount and the suggestions for new filters and was very quick in his responses to me. More

Quick and Efficient I am so glad Bakersfield Acura has the Express Lube Service... it is really Express!!! The best part is that they don't compromise service. Staff very I am so glad Bakersfield Acura has the Express Lube Service... it is really Express!!! The best part is that they don't compromise service. Staff very attentive and friendly! Thank you! More

Excellent Customer Service Excellent service. My grandson and I were met immediately in the service bay. Service B1 was quick, less than an hour and included a car wash. Service Excellent service. My grandson and I were met immediately in the service bay. Service B1 was quick, less than an hour and included a car wash. Service representative came to talk to me twice. No surprises. Courteous. What I want when servicing my car. More

Complaint Had oil change . They did not reset oil change reminder light. Did they really change the oil? How would I know Not the first time this happened. Had oil change . They did not reset oil change reminder light. Did they really change the oil? How would I know Not the first time this happened. More

Great Your service center is 100% better than my first visit a few months ago. The changes are great . The service is much better the new people are much fr Your service center is 100% better than my first visit a few months ago. The changes are great . The service is much better the new people are much friendlier, and very helpful. More

Acura service review I was promptly received. Omar was outstanding. Service was done quickly. One of my tires was found to have a piece missing, and Omar found me a good d I was promptly received. Omar was outstanding. Service was done quickly. One of my tires was found to have a piece missing, and Omar found me a good deal on brand new tires which were also expeditiously installed. He was very personal. I have no complaints. More

Acura TSX Service was good for the most part. Just need to make sure that they are catching the tire rotation during regulars check ups. Overall it was good. Service was good for the most part. Just need to make sure that they are catching the tire rotation during regulars check ups. Overall it was good. More