121 Reviews of Bakersfield Acura - Service Center
Courteous, honest and helpful. Everyone I dealt with, from scheduling my appointment over the phone to the greeting upon my arrival was helpful and friendly. My service manager was Everyone I dealt with, from scheduling my appointment over the phone to the greeting upon my arrival was helpful and friendly. My service manager was Omar, he couldn’t have been nicer and gave me a very fair price for the work I had done. I highly recommend Bakersfield Acura. More
Stopped in to replace wiper blades Omar was very attentive and quickly found a price for me. I was pleasantly surprised with the price, and they put them on within minutes. Another ge Omar was very attentive and quickly found a price for me. I was pleasantly surprised with the price, and they put them on within minutes. Another gentleman was very helpful in paring my new phone. I was very pleased with how eager each employee was to help their customers. More
Diagnostics done right I took my car to a closer dealership for a random problem that I was having and they ignored me and and totally misdiagnosed the issue with a potentia I took my car to a closer dealership for a random problem that I was having and they ignored me and and totally misdiagnosed the issue with a potential bill of thousands with no concrete evidence. Bakersfield Acura took the time to listen and troubleshoot the issue finding the $60 part that need replacement. Service department was friendly and kept me up to date on the status of my repair. They will be my first choice now. More
Friendly and efficient service - a good experience. Greeted upon arrival by friendly staff, inside lobby and in service area. Requested a drop off and pick-up, which was provided by friendly staff. De Greeted upon arrival by friendly staff, inside lobby and in service area. Requested a drop off and pick-up, which was provided by friendly staff. Detail work was great! More
tires, alignment I called ahead of time, they ordered my tires i needed and then took care of my alignment. Jessica at the front desk is super nice. Always remembers m I called ahead of time, they ordered my tires i needed and then took care of my alignment. Jessica at the front desk is super nice. Always remembers my name. I have been a customer since 1997. David Owens took the time to make sure they checked out the rest of my car to make sure it didn't have any other issues. More
Check engine light on So very professional and friendly I also recommend them for oil changes each time I have gone for oil change or service my car they are the best! So very professional and friendly I also recommend them for oil changes each time I have gone for oil change or service my car they are the best! More
Unhappy It took 30 minutes for someone to even acknowledge I was there and to ask me what I was needing help with. I’ve been coming here for years and was ver It took 30 minutes for someone to even acknowledge I was there and to ask me what I was needing help with. I’ve been coming here for years and was very disappointed with the service I received. More
Battery Failure They continued to check in spite of equipment showing no malfunction. They finally found the problem after testing the last complaint that I had. Grea They continued to check in spite of equipment showing no malfunction. They finally found the problem after testing the last complaint that I had. Great job! More
Great Service at Acura dealership Acura dealership was great. I have been there for service 3 times. They were always been honest, friendly, professional and courteous. I will recommen Acura dealership was great. I have been there for service 3 times. They were always been honest, friendly, professional and courteous. I will recommend them without any hesitation for your Acura service and sales. Corey, an Service adviser did a great job explaining the type of service I need and made sure it was done on timely manner. Thanks. More
Great Job As Usual! The staff is very friendly and welcoming. I always feel good when I’m there. I don’t know what else I can say about it. The staff is very friendly and welcoming. I always feel good when I’m there. I don’t know what else I can say about it. More